Automation Engineer: Risk & Compliance Ops, AI-Driven

Ubiquity; Bacolod; Presencial; PHP 600 000 - 900 000; Tempo integral

Resumo da oferta

Ubiquity Global Services seeks an Automation Engineer, Risk and Compliance Operations, to join a team that blends head, heart, and hustle while delivering automated solutions for fintech and financial services clients. You will shadow agents to map end-to-end workflows, document processes, build and test automations with API or UI integration, and measure results with defined metrics.

As you grow, you’ll take ownership of builds, design human-in-the-loop checks, hand off production automations

Qualificações

• 3 to 5 years in automation, process engineering, or technical operations.
• Hands-on experience with workflow or agent automation tools (RPA, low-code, or LLM‑based agents).
• Working knowledge of risk, fraud, or compliance operations.
• Comfort with APIs, JSON, and basic scripting, including the ability to direct, review, and test AI-generated code.
• Clear communication across frontline operations and technical audiences, with overlap with US business hours.
• Strong judgment about risk, including knowing when not to automate.

Responsabilidades

• Shadow agents and team leads to map workflows end to end, including exceptions and workarounds.
• Capture how work is actually done and turn it into clear process documentation to guide automation builds.
• Partner with internal teams and external partners on builds, taking on more ownership over time.
• Build, test, and maintain automations, integrating with client systems through API or UI-level automation.
• Define success metrics for each automation and run pilots to measure results.
• Design human-in-the-loop checkpoints, exception handling, and audit trails so automations meet client and compliance standards.
• Hand off production automations to operations with documentation, runbooks, and monitoring in place, and remain the escalation point for defects and design changes.
• Work with the AI Deployment Lead on rollout and reuse of proven automations across clients, and give feedback on tool gaps to partners and R&D.

Conhecimentos

Automation

RPA

Low-code

LLM-based agents

Risk & Compliance

Ferramentas

APIs

JSON

Scripting

Descrição da oferta de emprego

Ubiquity Global Services seeks an Automation Engineer, Risk and Compliance Operations, to join a team that blends head, heart, and hustle while delivering automated solutions for fintech and financial services clients. You will shadow agents to map end-to-end workflows, document processes, build and test automations with API or UI integration, and measure results with defined metrics.

As you grow, you’ll take ownership of builds, design human-in-the-loop checks, hand off production automations