Automation Architect - Risk & Compliance Ops

Ubiquity; Bacolod; On-site; PHP 600,000 - 900,000; Full time

Job summary

Ubiquity is seeking an Automation Engineer, Risk and Compliance Operations, to map workflows, document processes, and build automated solutions for fintech clients. You’ll collaborate with internal teams and partners, own automation builds over time, and ensure audits and compliance are embedded from design to production.

The role requires 3–5 years in automation or technical operations, familiarity with RPA, APIs, JSON, and scripting, and strong communication across operations and tech teams.

Qualifications

• 3–5 years in automation, process engineering, or technical operations, ideally in financial services, fintech, or BPO.
• Hands‑on experience with workflow or agent automation tools (RPA, low‑code, or LLM‑based agents).
• Working knowledge of risk, fraud, or compliance operations.
• Comfort with APIs, JSON, and basic scripting, including ability to direct, review, and test AI‑generated code.
• Clear communication across frontline operations and technical audiences, with overlap with US business hours.
• Strong judgment about risk, including knowing when not to automate.

Responsibilities

• Shadow agents and team leads to map workflows end to end, including exceptions and workarounds, and identify high-value automation candidates.
• Capture how work is actually done and turn it into clear process documentation to guide automation builds.
• Partner with internal teams and external partners on builds, taking on more ownership over time.
• Build, test, and maintain automations, integrating with client systems through API or UI-level automation.
• Define success metrics for each automation and run pilots to measure results.
• Design human-in-the-loop checkpoints, exception handling, and audit trails so automations meet client and compliance standards.
• Hand off production automations to operations with documentation, runbooks, and monitoring in place, and remain the escalation point for defects and design changes.
• Work with the AI Deployment Lead on rollout and reuse of proven automations across clients, and give feedback on tool gaps to partners and R&D.

Skills

Automation experience

RPA

Low-code tools

LLM agents

APIs/JSON

Risk & compliance

Communication skills

Testing/QA mindset

Job description

Ubiquity is seeking an Automation Engineer, Risk and Compliance Operations, to map workflows, document processes, and build automated solutions for fintech clients. You’ll collaborate with internal teams and partners, own automation builds over time, and ensure audits and compliance are embedded from design to production.

The role requires 3–5 years in automation or technical operations, familiarity with RPA, APIs, JSON, and scripting, and strong communication across operations and tech teams.