Australian Mortgage Loan Specialist

Acquire Intelligence; Quezon City; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive performance based bonus

Clear career progression

Stable daytime hours aligned with AEST

Structured training and coaching

Company PC and dual monitors provided

Job summary

Acquire Intelligence in Eastwood, Quezon City is seeking an Australian Mortgage Loan Processor to manage residential mortgage applications from initial collection through settlement. You will communicate with borrowers, review documents, coordinate lender requirements and keep clients updated on progress.

The role requires strong knowledge of Australian mortgage processes, lender requirements, and compliance, with excellent English and telephone skills. This is a full-time, office-based position.

Qualifications

• Minimum two years of direct Australian mortgage industry experience.
• Experience processing Australian mortgage applications end-to-end.
• Strong knowledge of Australian lender processes and documentation requirements.
• Experience liaising directly with Australian mortgage clients.
• Excellent spoken and written English.
• Australian mortgage experience is mandatory.

Responsibilities

• Manage Australian mortgage applications from initial processing through to settlement.
• Prepare accurate and complete loan applications for submission to lenders.
• Review application information and confirm all required details have been provided.
• Submit applications through ApplyOnline and other relevant lender platforms.
• Track applications against key milestones, lender requirements and settlement deadlines.
• Follow up proactively to ensure applications continue progressing.
• Escalate delays, risks and outstanding matters promptly.
• Manage multiple active loan files while maintaining accuracy and service standards.
• Liaise with lenders regarding application status, outstanding conditions and additional requirements.
• Communicate with brokers, valuers, solicitors, conveyancers and other stakeholders.
• Assist with valuations, conditional approvals, formal approvals and loan documentation.
• Coordinate outstanding lender conditions and supporting documents.
• Monitor preparation, signing and return of loan documents.
• Assist with settlement preparation.
• Record settlement outcomes and post-settlement actions.
• Maintain accurate records in CRM and ensure pipeline is up-to-date.
• Protect confidential information and comply with privacy and lending requirements.

Skills

Strong English communication

Australian mortgage experience

Customer service

Documentation accuracy

CRM proficiency

Education

Certificate IV in Finance and Mortgage Broking

Tools

SalesTrekker

ApplyOnline

Lender portals

MS Office

Zoom

Job description

Acquire Intelligence in Eastwood, Quezon City is seeking an Australian Mortgage Loan Processor to manage residential mortgage applications from initial collection through settlement. You will communicate with borrowers, review documents, coordinate lender requirements and keep clients updated on progress.

The role requires strong knowledge of Australian mortgage processes, lender requirements, and compliance, with excellent English and telephone skills. This is a full-time, office-based position.