Auditor, Internal Controls Assurance

QBE Group Shared Services Centre; Philippines; On-site; PHP 700,000 - 1,100,000; Full time

Job summary

QBE Group Shared Services Centre in Manila or Cebu is seeking an Internal Controls Assurance professional to conduct control audits across the Global QBE Finance environment. You will assess operating effectiveness of controls, review supporting documentation, and challenge divisional accounting teams to remediate deficiencies.

The role reports to the Team Lead, Internal Controls Assurance with a dotted line to the Head of Group Finance Operation Risk & Assurance, and requires strong knowledge

Qualifications

• Strong understanding of risk and internal control concepts, especially in insurance and BPO contexts.
• Familiarity with internal auditing standards, governance frameworks and risk assessments.
• Solid grasp of accounting fundamentals and financial reporting.
• Basic understanding of Philippines regulatory environment and compliance obligations.
• Industry experience in financial services and insurance is desirable.

Responsibilities

• Deliver work to quality standards aligned with assurance methodology and professional standards.
• Identify and propose improvements to the assurance testing programs.
• Use WDesk and related tools effectively on reviews and engagements.
• Manage resources, time, and budgets efficiently while complying with policies.
• Build and maintain relationships with stakeholders and respond to audit inquiries.

Skills

Accounting

Risk management

Internal controls

Auditing

Regulatory knowledge

Communication

Problem solving

Education

Bachelor's Degree in Finance/Accounting

CPA / CIA preferred

Tools

WDesk

Data analysis tools

Job description

Primary Details

Time Type: Full time

Worker Type: Employee

Based in Manila or Cebu and reporting to the Team Lead, Internal Controls Assurance. This role will undertake control audits across the Global QBE Finance environment, whilst also assisting with standardizing the process and control documentation across Finance.

This role will require incumbents to use judgement to assess the operating effectiveness of controls, evaluate the adequacy of supporting documentation, and challenge divisional accounting teams to remediate control deficiencies. This will require experience and understanding of financial controls and an ability to distinguish what is acceptable and what is not.

This role also has a dotted (matrix) reporting line into the Head of Group Finance Operation Risk & Assurance.

Job Functions

Strategy and Planning

• Active understanding of QBE.
• Proactively monitor the testing universe and related risk profiles and recommend changes and updates.
• Ensure that review work is aligned and the assurance methodology.
• Monitor and address regulatory requirements relating to ICA and support ICA audits designed to address regulatory requirements, if any.

Policy, Process and Procedures

• Deliver assigned work to expected quality and in line with assurance methodology and professional standards.
• Identify and propose improvements to the assurance testing programs.
• Actively and effectively uses related assurance technology, including WDesk, on as required on reviews and engagements.
• Effective and efficient management of resources, time and budgets.
• Compliance with GSSC and QBE policies.

Environmental Awareness/Customer Focus

• Build and maintain effective ongoing working relationships within the GSSC to understand needs and manage expectations.
• Evaluate the efficiency and effectiveness of business operations and processes.
• Identify issues and practical, commercial, and relevant recommendations.
• Collaborate with key stakeholders by sharing knowledge and delivering against audit requests and inquiries.
• Demonstrate sound and up to date knowledge of the GSSC's operations, insurance & BPO industry, and relevant regulatory requirements.

Technical Performance

• Apply professional and accounting judgement to not only assess the performance of controls but also evaluate the adequacy and completeness of the supporting documentation
• Make judgements on the effectiveness of controls and suggest improvements.
• Challenge divisional accounting teams to remediate control deficiencies.
• Review work and provide technical knowledge and guidance to ensure the adequacy of the review procedures
• Examine reports and related documentation, and demonstrate an attention to detail, to ensure achievement of business objectives
• Effective completion of reviews of moderately complex areas with minimal supervision.
• Conduct effective and efficient engagement meetings.
• Conduct special investigation reviews and ad hoc requests as needed.
• Deliver all scheduled reviews on time and to budget.

KNOWLEDGE

• Strong understanding of risk and internal control concepts, in particular relating to insurance business processes, BPO in general, and risk management.
• Understanding of internal auditing standards, governance frameworks and risk assessment practices.
• Understanding of basic aspects of accounting and financial reporting.
• Basic understanding of Philippines regulatory environment, including basic compliance obligations.
• Prior industry experience in financial services and insurance - desirable.

Skills

• Ability to work independently, with limited direction and guidance, and provide appropriate coaching to other internal audit team members.
• Strong verbal and written communication skills, to effectively present to peers and management.
• Ability to persuade others, sell ideas and obtain management buy-in for constructive change.
• Well-developed analytical and problem-solving skills
• Experience in performing multiple projects and working with varying team members.
• Adaptable to change and able to work in a high changing environment
• Use of desktop applications, including data analysis tools

Experience

• At least 3-5 years experience in a similar role
• Relevant qualifications in finance, financial analysis, commerce or equivalent

EDUCATION

• Bachelor's Degree or equivalent combination of education and work experience

Licenses/Certifications

• Certified Public Accountant, Certified Internal Controls Auditor or Certified Internal Auditor (preferred)

Skills:

Accounting, Communication, Critical Thinking, Customer Service, Financial Auditing, Financial Data Reporting, Financial Management, Financial Management System (FMS), Intentional collaboration, Managing performance, Meeting Management, Process Improvements, Risk Management, Self Motivation, Stakeholder Management

Equal Employment Opportunity

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.