Audit Coordination Specialist

QIMA; Cebu City; On-site; PHP 300,000 - 540,000; Full time

Benefits offered by this job

HMO (Medical insurance) 100% for the E

15 days paid leave

Team-building activities

Free coffee

Game room

Performance-based salary adjustments

Employee recognition awards

Social Awareness and Community

Involvement Activities

Job summary

QIMA is seeking an Audit Coordination Specialist in Cebu, Philippines, to manage bookings and coordinate audits for suppliers and factories across Greater Asia. You will serve as the primary contact, ensuring timely scheduling and high-quality customer service, while collaborating with internal teams to allocate auditors and control costs.

The role requires adaptability to day and night shifts, weekends on-duty, and a commitment to supporting our global clients and operations.

Qualifications

• Bachelor's degree in International Business/Trade/Relations or related field.
• English communication skills, both written and spoken.
• Strong computer skills (Excel, Word, PowerPoint) and multitasking.
• No prior experience required, but some is a plus.

Responsibilities

• Booking Management: Ensure 100% bookings are arranged and confirmed with accuracy and timeliness.
• Email Requests: Respond to and process all email requests within SLA.
• Proactive Coordination: Schedule audits with suppliers/factories, confirming details in advance.
• Audit Ownership: Take full ownership of audits, ensuring smooth execution as scheduled.
• Customer & Supplier Inquiries: Provide clear, accurate, timely responses to all inquiries.
• Internal Coordination: Collaborate with internal teams to allocate auditors and manage expenses.

Skills

Multitasking

Organizational skills

Written & spoken English

Customer service

Education

Bachelor's degree in International Business/Trade/Relations

Tools

Excel

Word

PowerPoint

Job description

At QIMA, you feel like you belong from Day 1. You join a community of smart minds who not only innovate, but also support and inspire each other. Here, we own our work, have fun together, and make every day count.

The QIMA Story

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust.

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence.

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data.

What sets us apart is our unique culture. Our 5,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission?

Job Description

We seek someone that will profit from our exponential growth, global presence and excellent working environment. Our interview process is highly selective.

We are looking for an Audit Coordination Specialist with an interest in International Trade.

The Audit Coordination Specialist serves as primary contact for our customer’s suppliers & factories to ensure that all inspections and audits are scheduled in a timely manner. The coordination specialist is expected to constantly provide excellent customer service to all accounts, suppliers and factories as well as represent the client needs and goals within the organization.

Location: Cebu - Philippines

Area: Audit Coordination – Greater Asia

Responsibilities:

• Booking Management: Ensure 100% of all bookings are arranged and confirmed, ensuring accuracy, efficiency, and timely execution.
• Email Requests: Respond to and process all email requests within the agreed Service Level Agreement (SLA), ensuring quick and efficient service.
• Proactive Coordination: Coordinate with suppliers and factories to schedule audits, confirming key details such as location, date, and organization ahead of time.
• Audit Ownership: Take full ownership of all audits, ensuring they are executed smoothly and according to schedule.
• Customer & Supplier Inquiries: Handle inquiries and requests from customers, suppliers, and factories, providing clear, accurate, and timely responses.
• Internal Coordination: Collaborate with internal teams to allocate appropriate auditors to each booking and ensure that all expenses remain within budget.

Work Schedule:

The role requires flexibility in working hours, including availability for day and night shifts, as well as weekend on-duty shifts, to meet the needs of our global clients and operations.

Authority: He/she will be reporting directly to the Audit Operations Leader – Greater Asia.

Evaluation: Periodical evaluations every 6 months.

Qualifications

It could be you, if you have/are:

General

• Good at using computer application software such as Excel, Word, Power Point, etc.
• Ability to multitask and juggle several responsibilities simultaneously.
• Organizational skills and good attention to detail.
• No experience is required, although some experience will be a plus.

Specific

• Education: bachelor's degree on International Business/Trade/Relations or related field.
• Ability to communicate in writing and spoken in English.

Remarks

In addition to the typical educational and experience requirements, a demonstrated capability to perform the essential functions and responsibilities of the position and exhibit the skills and competencies of the position will be considered.

Additional Information

• HMO (Medical insurance) 100% for Employee and 100% for first dependent;
• 15 days paid leave;
• Team-building activities
• Free coffee
• Game room
• Performance-based salary adjustments
• Employee recognition awards
• Social Awareness and Community
• Involvement Activities

Craft the future – Start your journey at QIMA to REVEAL your potential!

Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

QIMA recognizes and recruits all its talents.