AU Rostering & Admin Coordinator (NDIS) | ZR_1364_JOB

Peoplepartners BPO Inc.; Quezon City; Remote; PHP 3,125,000 - 4,241,000; Full time

Benefits offered by this job

WFH setup

Equipment provided

HMO on Day 1

13th Month Pay

Leave credits

Job summary

PeoplePartners BPO Inc. is seeking an AU Rostering & Admin Coordinator (NDIS) to own day-to-day rostering and admin for an Australian client. You will coordinate staff schedules, handle allocations, replacements, and last-minute changes to ensure service continuity.

This remote role offers work-from-home flexibility with international exposure, and opportunities to enhance rostering workflows while collaborating with multiple stakeholders in a fast-paced environment.

Qualifications

• 5+ years of rostering or scheduling experience.
• Strong administration and reporting experience.
• Experience creating and managing complex staff rosters.
• Experience managing high-volume and changing schedules.
• Experience using rostering or workforce management systems.
• Intermediate‑to‑advanced Microsoft Excel skills.
• Proficiency with Microsoft Outlook and Word.
• Strong organizational and time management skills.
• Strong attention to detail and accuracy.
• Strong written and verbal communication skills.
• Ability to coordinate with multiple stakeholders.
• Ability to prioritize competing requirements in a fast‑paced environment.
• Ability to work independently and manage assigned responsibilities.

Responsibilities

• Create, manage, and maintain staff rosters.
• Coordinate shift allocations, replacements, and reallocations.
• Manage last‑minute roster changes and scheduling requirements.
• Coordinate with stakeholders to maintain service continuity.
• Manage complex and changing staff schedules.
• Monitor rostering efficiency and identify scheduling issues.
• Prepare reports and maintain accurate administrative records.
• Support recruitment administration.
• Maintain compliance‑related records and documentation.
• Use rostering and workforce management systems to manage schedules.
• Identify opportunities to improve rostering and administrative workflows.
• Manage competing priorities within required timeframes.

Skills

Rostering

Administration

Reporting

Microsoft Excel

Microsoft Outlook

Microsoft Word

Stakeholder coordination

Attention to detail

Communication

Independent work

Education

No formal degree specified

Tools

Deputy

Microsoft Excel

Microsoft Outlook

Microsoft Word

Job description

AU Rostering & Admin Coordinator (NDIS) - Remote

About PeoplePartners

• Great careers start with great people — and at PeoplePartners, people come first.

• We’re a Great Place to Work® certified company connecting talented professionals with exciting opportunities and Australian businesses. Here, you’ll get more than a role: you’ll gain global exposure, meaningful learning opportunities, and room to grow your career while being part of a vibrant, supportive culture.

• We believe great work happens when people feel trusted, valued, and connected. If you’re ready to build your career with a team that takes its work seriously — without taking itself too seriously — you’ll feel right at home.

Role Overview

• A great roster is more than names, shifts, and times. It keeps services running and helps ensure people receive the support they’re counting on.

• As our AU Rostering & Admin Coordinator (NDIS), you’ll take ownership of day-to-day rostering and administration for one of our Australian clients, coordinating staff schedules around client needs and service requirements.

• When shifts change, priorities collide, or coverage suddenly disappears, you’ll be the person who brings order to the moving pieces. You’ll manage allocations, replacements, and last‑minute changes while keeping stakeholders informed and maintaining service continuity.

• If solving a complicated roster feels more like a satisfying puzzle than a headache, you may have found your next role.

Key Responsibilities

• Create, manage, and maintain staff rosters.

• Coordinate shift allocations, replacements, and reallocations.

• Manage last‑minute roster changes and scheduling requirements.

• Coordinate with stakeholders to maintain service continuity.

• Manage complex and changing staff schedules.

• Monitor rostering efficiency and identify scheduling issues.

• Prepare reports and maintain accurate administrative records.

• Support recruitment administration.

• Maintain compliance‑related records and documentation.

• Use rostering and workforce management systems to manage schedules.

• Identify opportunities to improve rostering and administrative workflows.

• Manage competing priorities within required timeframes.

Job Requirements

Required Qualifications

• 5+ years of rostering or scheduling experience.

• Strong administration and reporting experience.

• Experience creating and managing complex staff rosters.

• Experience managing high-volume and changing schedules.

• Experience using rostering or workforce management systems.

• Intermediate‑to‑advanced Microsoft Excel skills.

• Proficiency with Microsoft Outlook and Word.

• Strong organizational and time management skills.

• Strong attention to detail and accuracy.

• Strong written and verbal communication skills.

• Ability to coordinate with multiple stakeholders.

• Ability to prioritize competing requirements in a fast‑paced environment.

• Ability to work independently and manage assigned responsibilities.

Preferred Qualifications

• Experience with NDIS rostering.

• Experience within the disability or healthcare sector.

• Experience with Deputy or a similar workforce management system.

• Experience supporting compliance requirements within an NDIS, disability, or healthcare environment.

• Experience in BPO, contact center, workforce planning, or another high‑volume scheduling environment may also be relevant where strong rostering experience is demonstrated.

Why Join PeoplePartners?

• At PeoplePartners, you’ll have the opportunity to build your career while supporting an Australian organization where great rostering has a direct impact on service delivery.

• You’ll enjoy the flexibility of a work‑from‑home setup, international exposure, and opportunities to learn, develop your capabilities, and grow your career. You’ll also become part of our Great Place to Work® certified, people‑first culture, where trust, connection, and great work go together.

• Working remotely doesn’t mean working disconnected. You’ll have opportunities to connect, learn, and celebrate through PeoplePartners employee engagement activities, while gaining valuable experience working with Australian teams and systems.

• If you know that great rostering is equal parts planning, problem‑solving, and people coordination, we’d love to hear from you.

Work Details

• Work Setup: Remote / Work from Home

• Market Supported: Australia

• Schedule: Monday to Friday

• Working Hours:Day‑shift (AEST).

Company Benefits

• Permanent Work‑from‑home setup

• Company-provided equipment

• Secondary Wi‑Fi Modem

• 21 Leave Credits Annually - Leave benefits begin on Day 1.

• 100% conversion of UNUSED leave credits

• HMO on Day 1

• 13th Month Pay

• Monthly Gift Voucher

• Milestone Tokens (Birthday/Anniversary/Christmas).

• A Life Beyond the Screen #WorkLifeBalance.

• Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town‑hall with prizes.