Job Title: AU Insurance Broker Support
Job Summary:
We are seeking a knowledgeable and client-focused Insurance Broker Support to join our team. The successful candidate will act as an intermediary between clients and insurance providers, helping individuals and businesses identify, evaluate, and obtain suitable insurance solutions. The role requires a deep understanding of insurance products, risk management, and Australian regulatory requirements.
Key Responsibilities:
- Advise clients on insurance needs across personal, commercial, and specialty products.
- Research and source insurance products that meet clients’ requirements, comparing policies and premiums from multiple insurers.
- Develop and maintain strong client relationships through ongoing support, policy reviews, and claims assistance.
- Manage the preparation of quotations, proposals, and insurance documentation.
- Ensure compliance with Australian Prudential Regulation Authority (APRA) and Australian Securities & Investments Commission (ASIC) regulations.
- Assist clients with the claims process, liaising with insurers to resolve issues efficiently.
- Keep up to date with market trends, insurance products, and legislative changes in the insurance industry.
- Contribute to business growth by identifying opportunities for cross-selling and new client acquisition.
Qualifications and Skills:
- Education: Certificate IV in Financial Services (Insurance) or relevant tertiary qualification preferred.
- Professional Certification: Tier 1 Insurance Broking certification is required. ANZIIF (Australian and New Zealand Institute of Insurance and Finance)
- Proven experience in insurance broking, underwriting, or risk management.
- Strong understanding of Australian insurance products, policy structures, and regulatory requirements.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to assess risk and provide sound advice to clients.
- High level of integrity and professionalism.
- Proficiency in Microsoft Office and insurance management systems.