Broker Support & Insurance Admin Specialist (AU)

Bespoke Outsource Services; Makati; Remote; PHP 357,000 - 580,000; Full time

Benefits offered by this job

Medical, dental, and life insurance

Paid vacation

Sick leave

13th-month pay

Company events

Financial assistance program

Job summary

Bespoke Outsource Services in the Philippines is seeking an insurance administration and broker support specialist to join our team. You will manage day-to-day general insurance administration, prepare quotations, process policy documents, renewals, and client records, while liaising with Australian brokers and insurers.

The role emphasizes accuracy, attention to detail, multi-tasking across policy files, and strong communication.

Qualifications

• 2–3 years' experience in Australian general insurance or similar insurance support role.
• Experience using Insight is required.
• Experience supporting Australian insurance brokers is highly desirable.
• Strong understanding of general insurance processes: quotations, renewals, endorsements, policy changes, cancellations.

Responsibilities

• Assist in all aspects of general insurance administration and broker support.
• Prepare quotations and process policy documentation.
• Manage renewals and client records; liaise with insurers and clients.
• Support brokers with routine insurance requirements.
• Ensure documentation is accurate and handled within required timeframes.
• Maintain confidentiality of client and insurance information.

Skills

Attention to detail

Organisational skills

Time management

Communication skills

Multitasking

Customer service

Tools

Insight

Microsoft Office

Google Workspace

Policy management systems

Job description

Bespoke Outsource Services in the Philippines is seeking an insurance administration and broker support specialist to join our team. You will manage day-to-day general insurance administration, prepare quotations, process policy documents, renewals, and client records, while liaising with Australian brokers and insurers.

The role emphasizes accuracy, attention to detail, multi-tasking across policy files, and strong communication.