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Manulife is seeking an Associate Learning Designer (ALD) to support the design, development, and deployment of learner-centered learning solutions. You will work under guidance to apply instructional design principles, produce assets, and ensure accuracy and accessibility across digital formats.
The role emphasizes building professional expertise in learning design, collaborating with SMEs and stakeholders, and growing readiness for progression into more senior learning roles within a hybrid
The Associate Learning Designer (ALD) supports the design, development, implementation, and continuous improvement of learning solutions that address business and performance needs. Working under the guidance of Learning Designers and Senior Learning Designers, the ALD applies foundational instructional design principles, learning technologies, and established development standards to create engaging, accurate, and learner-centered experiences.
This role is designed for individuals who are building professional expertise in learning design, strengthening business acumen, and developing the judgment required to independently manage learning projects in the future. The ALD is expected to demonstrate strong learning agility, curiosity, attention to detail, and a commitment to continuous improvement.
Support the design, development, and updating of learning solutions using established instructional design principles, templates, and standards.
Create and maintain learning assets, assessments, learner materials, and supporting resources.
Ensure learning content is accurate, complete, and aligned to business and learner requirements.
Develop learning content using approved authoring tools and technologies.
Apply Manulife branding, accessibility requirements, and development standards when creating learning materials.
Support LMS-related activities and learning deployment requirements.
Complete assigned learning design tasks and deliverables within agreed timelines.
Participate in quality assurance, testing, reviews, and revision cycles.
Escalate risks, dependencies, and challenges while seeking guidance when needed.
Work closely with Learning Designers, Senior Learning Designers, SMEs, and business stakeholders.
Incorporate feedback effectively and contribute to design discussions.
Demonstrate professionalism, responsiveness, and customer focus in project interactions.
Develop foundational skills in learning design, digital authoring, project management, communication, and business acumen.
Seek coaching, apply feedback, and demonstrate learning agility.
Build readiness for progression to the Learning Designer role through increasing independence and capability.
Strong written, verbal, and visual communication skills with the ability to collaborate effectively with stakeholders and subject matter experts.
Strong attention to detail, organizational skills, and the ability to manage multiple priorities and deadlines.
Demonstrated learning agility, curiosity, and commitment to continuous improvement and professional development.
Proficiency in Microsoft 365 applications including PowerPoint, Word, Excel, and Teams.
Experience creating digital learning content, presentations, job aids, or training materials.
Exposure to e-learning authoring tools such as Articulate Storyline 360, Rise 360, Vyond, Camtasia, or similar platforms.
Familiarity with Learning Management Systems (LMS) and online learning environments.
Experience working in project-based, collaborative, or customer-focused environments.
Demonstrated openness to working alongside Artificial Intelligence (AI) tools to improve productivity, creativity, quality, and learner outcomes.
Willingness to learn, experiment with, and responsibly apply AI-assisted workflows in learning analysis, content development, storyboarding, multimedia creation, quality assurance, and project delivery.
Ability to critically evaluate AI-generated outputs, apply sound judgment, and ensure accuracy, compliance, accessibility, and learner relevance before implementation.
Growth mindset toward emerging technologies and continuous innovation in learning design practices.
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a hr@manulife.com .
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