Associate Implementation Consultant

CloudPay Philippines Inc; Manila; Hybrid; PHP 558,000 - 893,000; Full time

Benefits offered by this job

Competitive Salary

Competitive vacation allowance

Sick Leave

EAP Group Life Insurance

HMO

Employee Referral Program

De Minimis Benefit

WFH Allowance

Mid-Year Bonus

13th Month Pay

Regularization Bonus

Bereavement Leave

Paid Volunteering days

Study Leave

Marriage Leave

Job summary

CloudPay Philippines Inc. is seeking an Associate Payroll Onboarding Consultant to join our hybrid team. You will onboard new clients onto our global payroll platform, configuring solutions and supporting payroll project delivery.

The role emphasizes a white-glove client experience, collaboration across teams, and growth into an implementation expert. The ideal candidate has payroll or HRIS implementation experience, strong analytical abilities, advanced Excel skills, and the ability to learn

Qualifications

• Experience in payroll processing or HRIS implementation.
• Strong analytical skills.
• Advanced MS Excel skills.

Responsibilities

• Implement payroll projects and execute designated tasks as part of the payroll processing on behalf of customers, on time and accurately.
• Provide support to customers on all payroll related matters to ensure the highest level of service, including back-up coverage for holidays or emergencies.
• Identify and address both business and technical needs of customers to provide a quality and consistent user experience.
• Configure, test and implement the designed solution, in alignment with global requirements.
• Provide support to Implementation Consultants in performing designated activities related to system setup and testing within the project delivery.
• Provide regular status updates to Reporting Manager.
• Provide regular status updates to Project Leads.
• Perform tasks as assigned by the Reporting Manager.
• Supporting best practice and excellence with a 'can do' attitude.

Skills

Payroll processing

HRIS implementation

Analytical skills

Advanced Excel

Learning new apps

Effective communication

Job description

About this job opportunity

Our Vision To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What makes this role exciting At CloudPay, we're growing fast, and we're looking for passionate, detail-oriented Associate Payroll Onboarding Consultant to help onboard new clients onto our cutting-edge global payroll platform. In this role, you'll play a key part in delivering a "white glove" experience, ensuring that every client journey is smooth, consistent, and successful. You'll collaborate across teams to configure solutions, support payroll project delivery, and contribute to the seamless setup of new clients worldwide. This is a fantastic opportunity for individuals with a background in payroll, HRIS, or business systems implementation or those eager to apply their analytical and problem-solving skills in a global, people-focused tech environment. You'll receive support and training as you grow into a true implementation expert.

Main responsibilities

• Implement payroll projects and execute designated tasks as part of the payroll processing on behalf of customers, on time and accurately.
• Provide support to customers on all payroll related matters to ensure the highest level of service, including acting as a back-up covering for holidays or emergencies.
• Identify and consider both the business and technical needs of customers with the goal of providing a quality and consistent user experience.
• Configure, execute, test and implement the designed solution, in alignment with global requirements.
• Provide support to Implementation Consultants (IC's) in performing designated activities related to system setup and testing within the project delivery.
• Provide regular status updates to Reporting Manager.
• Provide regular status updates to Project Leads.
• Perform tasks as assigned by the Reporting Manager.
• Supporting best practice and excellence with a 'can do' attitude.

Experience needed for this role

• Good experience in payroll processing or HRIS Implementation.
• Solid experience in support, configuration, or implementation of business applications.
• Strong analytical skills.
• Advanced MS Excel skills.
• Interest and ability to learn new business applications and related capabilities as required.
• Ability to communicate effectively with business users and technical staff.

About you and Our core values

• Taking ownership, working with integrity and respect.
• Being a team player is key to our culture.
• Solution and customer focused.
• Great initiative with the goal for excellence in achieving results.
• Dedicated to developing and always looking for continuous improvements.
• Be creative, be committed, be engaged and enjoy what you do.

Be creative, be committed, be engaged and enjoy what you do Philippines

Package and Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Sick Leave
• EAP Group Life Insurance, HMO
• Employee Referral Program
• De Minimis Benefit
• WFH Allowance
• Mid-Year Bonus
• 13th Month Pay
• Regularization Bonus, 1st Year Anniversary Bonus
• Bereavement Leave
• Paid Volunteering days
• Study Leave
• Marriage Leave

CloudPay is committed to being an equal opportunities employer

#LI-Hybrid #LI-GH

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

Glassdoor We do things differently at CloudPay. As an end-to-end global pay solutions provider spanning payroll, payments, and pay on-demand, we can unify all your global teams and processes - giving your payroll, finance and HR teams complete visibility and control.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

Your CloudPay journey is the combination of everything that's unique about us: our culture, our core values but most importantly, our people. Our employees are the heart of CloudPay and it's continued success