Associate, Fraud Prevention and Authorizations

RCBC Bankard Services Corporation; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

RCBC Bankard Services Corporation in the Philippines is seeking a Credit Authorizer to handle On-Us and Off-Us card transactions, ensuring compliance with authorized policies and procedures while mitigating risk for acquiring partners.

The role involves reviewing accounts for fraud, processing authorization requests and reversals, and using fraud detection tools such as FDM, EMS, and VRM to make timely decisions that protect both issuing and acquiring sides.

Qualifications

• Graduate of any four-year college course preferably business course.
• Must have extensive knowledge and experience on card authorization processes and fraud detection.

Responsibilities

• Responsible for processing On-Us and Off-Us credit card transactions on RCBC Bankard Services Corporation acquired establishments or those referred by other card acquirer in accordance with the approved Authorization Policies and Procedures.
• Conducts review and decides on accounts as part of fraud-related tasks.
• Processes and manages all authorization requests, reversal, including call referral, Code 10 (Suspected Fraud) and BIN verification received through phone, fax or email ensuring that all possible risks are mitigated and properly assessed.
• Performs immediate real time review of fraud detection tools such as FDM (ASCCEND Fraud Detection Module), EMS (Expert Monitoring System) for MasterCard and VRM (Visa Risk Manager). Authorizer must render correct & timely decisions to combat fraud for both issuing and acquiring business.

Skills

Fraud detection

Card authorization processes

Risk mitigation

EMS experience

VRM experience

Network knowledge

End-to-end card lifecycle

Attention to detail

Education

Bachelor's degree or equivalent

Tools

EMS

VRM

FDM

Ascend System

Job description

• Responsible for processing On-Us and Off-Us credit card transactions on RCBC Bankard Services Corporation acquired establishments or those referred by other card acquirer in accordance with the approved Authorization Policies and Procedures.
• Conducts review and decides on accounts as part of fraud-related tasks.
• Processes and manages all authorization requests, reversal, including call referral, Code 10 (Suspected Fraud) and BIN (Bank Identification Number) verification received through phone, fax or email ensuring that all possible risks are mitigated and properly assessed.
• Performs immediate rear real time review of fraud detection tools such as FDM (ASCCEND Fraud Detection Module), EMS (Expert Monitoring System) for MasterCard and VRM (Visa Risk Manager). Authorizer must render correct & timely decisions to combat fraud for both issuing and acquiring business.

Job Requirements

• Graduate of any four-year college course preferably business course
• At least a year of experience of being a Credit Authorizer
• Must have extensive knowledge and experience on card authorization processes and fraud detection
• Knowledgeable on EMS (expert monitoring system) and VRM (Visa Risk Manager) or any FRAUD Monitoring program/tools
• Knowledgeable on network and Internal response codes
• Knowledgeable on Asccend System or related credit/debit system
• Must have a general understanding of the end-to-end process of card application, card creation to card usage.