Associate Editor (Night Shift)

Hammerjack Pty Ltd; Philippines; Hybrid; PHP 246,000 - 357,000; Full time

Job summary

Notified is seeking an Associate Editor in the Philippines to deliver high-quality client press releases, ensuring accuracy, professional formatting, and on-time publication. You will work in a fast-paced, deadline-driven environment, supporting clients throughout the editorial process while upholding standards of quality and service.

The role combines editorial production, quality assurance, and customer support, ideal for someone with strong attention to detail, organizational skills, and a

Qualifications

• Bachelor's degree in English, Communications, Journalism, Marketing, or related field.
• Entry-level candidate or up to 1 year of professional experience in editorial, communications, publishing, customer service, or administrative role.
• Previous customer service experience.
• Strong written and verbal English skills.
• High attention to detail.
• Positive, professional attitude.
• Ability to manage multiple tasks and meet deadlines.

Responsibilities

• Format and prepare basic, non-earnings press releases according to standard templates and guidelines.
• Conduct quality reviews of press releases and related materials to ensure formatting accuracy, consistency, and completeness prior to publication or distribution.
• Provide timely and professional customer service while maintaining a positive client experience.
• Support clients with routine requests and inquiries via phone and email in a professional and timely manner.
• Collaborate effectively with teammates in the Editorial department, and escalate complex issues when appropriate.
• Maintain a high level of accuracy while working within tight deadlines.
• The starting time for this position may be any time of day based on business requirements.
• Ability to work occasional overtime during high-volume periods.

Skills

Customer service experience

Editorial support

Attention to detail

Education

Bachelor's degree in English/Communications/Journalism/Marketing

Job description

Notified, Your Story Begins Here

We are Notified, the only technology partner dedicated to both investor relations and public relations professionals. We help our clients control and amplify the corporate narrative. Our fully integrated PR and IR platforms streamline every step from press release distribution, media targeting, and analytics to IR websites, earnings and investor events, and regulatory filings. Powered by GlobeNewswire, one of the largest and most trusted newswire distribution networks for over 30 years, we empower communicators to inform a better world.

Notified is an affiliate of Equiniti Group Limited (EQ), a fintech that connects the future of capital, communications, and governance — building trust and confidence in every market we serve.

Summary

As an Associate Editor, you will play a key role in delivering high-quality client press releases, ensuring every communication is accurate, professionally formatted, and published on time. Working within a fast-paced, deadline-driven environment, you will support clients throughout the editorial process while maintaining exceptional standards of quality and service.

This role combines editorial production, quality assurance, and customer support, making it ideal for someone with a keen eye for detail, strong organisational skills, and a passion for delivering excellent client experiences. You'll be responsible for managing high volumes of work efficiently, following established processes and service standards, and collaborating with colleagues to ensure seamless delivery.

Work Schedule

This position follows anywhere between 10:00PM - 8:00AM PH time

Essential Duties:

• Format and prepare basic, non-earnings press releases according to standard templates and guidelines.
• Conduct quality reviews of press releases and related materials to ensure formatting accuracy, consistency, and completeness prior to publication or distribution.
• Provide timely and professional customer service while maintaining a positive client experience.
• Support clients with routine requests and inquiries via phone and email in a professional and timely manner
• Collaborate effectively with teammates in the Editorial department, and escalante complex issues when appropriate
• Maintain a high level of accuracy while working within tight deadlines
• The starting time for this position may be any time of day based on business requirements.
• Ability to work occasional overtime during high-volume periods

Location

This role will be based out of Notified Office located on the 14th Floor, AIA Tower (formely Philam Life Tower), 8767 Paseo de Roxas, Bel-Air, Makati City. Our expectation at this time, is that you would work from our office on Tuesdays, Wednesdays, Thursdays with flexibility to work from home on Mondays and Fridays.

Minimum Qualifications:

• Bachelor's degree preferred in English, Communications, Journalism, Marketing, or related field.
• Entry-level candidate or up to 1 year of professional experience in an editorial, communications, publishing, customer service, or administrative role
• Previous customer service experience
• Strong written and verbal English skills
• High attention to detail
• Positive, professional attitude
• Ability to manage multiple tasks and meet deadlines

Why You Will Love Working Here

EQ is recognized as a Top Employer in US, UK and India! Together we offer more than a job, we offer a place to grow. Through hands-on experience, real-world projects, and access to industry-leading tools, you'll have what you need to build a meaningful career. You'll join a diverse, global team united by innovation, collaboration, and a shared passion for what we do. With flexible work options, competitive pay, wellness benefits, and a people-first culture, we support your success - both at work and beyond.

Come and join us — let's grow together.