Assistant Store Manager

Newstar Shopping Mart Inc. (Newstar); Olongapo; On-site; PHP 360,000 - 540,000; Full time

Benefits offered by this job

Performance Bonus

Holiday Gifts

Incentives

Quarterly Gifts

Job Training

Job summary

A retail company is seeking an Assistant Store Manager for its Olongapo branch. This role includes managing daily store operations, motivating the sales team, and ensuring customer satisfaction. Candidates should have a Bachelor's degree in Business Administration or a relevant field, along with 1-3 years of experience in a department store setting. Strong leadership, communication, and interpersonal skills are essential. The position offers on-site work with opportunities for professional development and performance-based incentives.

Qualifications

• 1-3 years’ experience in a department store or supermarket, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.

Responsibilities

• Deliver excellent service to ensure high customer satisfaction.
• Motivate sales team to meet objectives by training staff.
• Create business strategies to attract new customers and enhance profitability.
• Hire, train, and oversee new staff.
• Respond professionally to customer complaints and concerns.
• Ensure compliance with health and safety regulations.
• Develop promotional material and in-store displays.
• Prepare reports on buying trends and profits.
• Manage store budgets and update financial records.
• Monitor inventory levels and order new items.

Skills

Leadership

Customer management

Communication skills

Interpersonal skills

Business management

Education

Bachelor’s degree in Business Administration or relevant field

Job description

Job Description

On-site - Olongapo 1-3 Yrs Exp Bachelor Full-time

Employee Recognition and Rewards

Performance Bonus, Holiday Gifts, Incentives, Quarterly Gifts

Government Mandated Benefits

Professional Development

Job Training

Job Summary

The Assistant Store Manager is the branch head of a department store directly reporting to the Area Manager or Operations Director. The ASM is responsible in managing and overseeing the daily operations of a store, making sure it runs smoothly and effectively that includes improvement of customer satisfaction, meet monthly sales goals, motivating sales teams, creating business strategies, developing promotional material, training new staff and demonstrate outstanding leadership and interpersonal skills.

Job Responsibilities

• Delivering excellent service to ensure high levels of customer satisfaction.
• Motivating the sales team to meet sales objectives by training and mentoring staff.
• Creating business strategies to attract new customers, expand store traffic, and enhance profitability.
• Hiring, training, and overseeing new staff.
• Responding to customer complaints and concerns in a professional manner.
• Ensuring store compliance with health and safety regulations.
• Developing and arranging promotional material and in-store displays.
• Preparing detailed reports on buying trends, customer requirements, and profits.
• Undertaking store administration duties such as managing store budgets and updating financial records.
• Monitoring inventory levels and ordering new items.

Job Specifications & Qualifications

• Bachelor’s degree in Business Administration or relevant field preferred.
• 1-3 years’ experience in a department store or supermarket, ideally in a managerial role.
• Strong leadership and customer management abilities.
• Customer service-oriented with in-depth knowledge of basic business management processes.
• Excellent communication and interpersonal skills.