Assistant Retail Store Manager

WHR Global Consulting; Albay; On-site; PHP 240,000 - 420,000; Full time

Benefits offered by this job

Commission

Performance Bonus

Health Insurance

Job Training

Commission/Performance bonuses

Job summary

A leading consultancy service in the Philippines is looking for a full-time Retail Sales Associate to oversee daily store operations and drive sales performance. The ideal candidate has a proven track record in retail sales and customer service, with fluency in English and proficiency in Microsoft Office. Responsibilities include coaching the sales team, maintaining visual standards, and ensuring an exceptional customer experience. This role requires flexibility to work weekends and holidays.

Qualifications

• Proven track record in Retail Sales, Customer Service, or Customer Relations.
• Fluent in English (written and spoken) with excellent presentation skills.
• Willingness to work a flexible schedule, including weekends and holidays.
• Willingness to work a flexible schedule, including weekends and holidays.
• Experience managing or representing Premium FMCG or high-end retail brands.
• Strong analytical skills with a focus on problem-solving and sales data.
• Team-first attitude with motivation to tackle retail challenges.

Responsibilities

• Oversee daily store activities to ensure all operational and sales objectives are met.
• Act as a lead on the sales floor, driving performance, and providing real-time coaching to the sales team.
• Maintain high standards for visual merchandising and ensure 100% accuracy in inventory management.
• Deliver a premium customer experience and resolve complex inquiries with a service-oriented mindset.
• Assume full responsibility for store operations in the absence of the Store Manager.
• Assume full responsibility for store operations in the absence of the Store Manager.

Skills

Retail Sales

Customer Service

Fluent in English

Microsoft Office

Analytical skills

Team-oriented mindset

Data-driven sales

Team player

Education

Bachelor's Degree

Tools

Retail POS

POS systems

Job description

On-site - Albay 1-3 Yrs Exp Bachelor Full-time

Job Description

Employee Recognition and Rewards

Commission, Performance Bonus, Incentives

Government Mandated Benefits

13th Month Pay

Insurance Health & Wellness

Health Insurance

Company Equipment

Professional Development

Job Training

Key Responsibilities

• Oversee daily store activities to ensure all operational and sales objectives are met.
• Act as a lead on the sales floor, driving performance, and providing real-time coaching to the sales team.
• Maintain high standards for visual merchandising and ensure 100% accuracy in inventory management.
• Assist in store-level reporting and ensure strict execution of partner programs and company sales guidance.
• Deliver a premium customer experience and resolve complex inquiries with a service-oriented mindset.
• Assume full responsibility for store operations in the absence of the Store Manager.

Qualifications

• Proven track record in Retail Sales, Customer Service, or Customer Relations.
• Fluent in English (written and spoken) with excellent presentation skills.
• Proficient in Microsoft Office and familiar with retail POS/inventory systems.
• Willingness to work a flexible schedule, including weekends and holidays.
• Experience managing or representing Premium FMCG or high-end retail brands.
• Strong analytical skills with a focus on problem-solving and sales data.
• A "team-first" attitude with a high level of motivation to tackle retail challenges.