Assistant Manager Maintenance (Relocation to the UAE)

Americana Restaurants; Manila; On-site; PHP 6,260,000 - 9,390,000; Full time

Job summary

Americana Restaurants is seeking an experienced Maintenance Leader to manage day-to-day activities across the UAE, ensuring safe, compliant and timely maintenance. The role drives asset performance, schedules PPMs, and oversees contractors while coordinating with regional teams.

You will lead multi-site teams, manage budgets and vendor performance, and contribute to capital planning and safety governance in a high-volume F&B environment.

Qualifications

• Engineering degree or FM qualification required or advantageous.
• 7+ years in maintenance/facilities with 3+ years supervising multi-site teams.
• Experience in F&B, QSR or multi-site retail preferred.

Responsibilities

• Oversee day-to-day maintenance delivery across UAE with regional supervisors and technicians.
• Own UAE PPM schedule for in-house and AMC assets; ensure audits and reporting.
• Ensure compliance with HSSE, safety standards, permit-to-work and regulatory requirements.
• Lead store openings, remodels, snagging, handover, and commissioning for new sites.
• Manage spare parts stock, spend vs budget, and identify operational savings.
• Deliver training, recruitment support and supervision of technical staff.
• Prepare weekly KPI packs and participate in area-level operations meetings.

Skills

Leadership

Communication

Problem-solving

CAFM systems

KPI reporting

Team supervision

Maintenance planning

Vendor management

Arabic language (advantageous)

Education

Engineering degree (Mechanical / Electrical) or Facilities Management

Maintenance Management certification

Tools

CAFM / Maintenance Management Software

SLA tracking tools

Job description

This is an international leadership opportunity based in the UAE. Candidates currently based in Philippines who are open to relocation are encouraged to apply.

Job Purpose:

Deliver day-to-day maintenance operations across the UAE on behalf of the Senior Country Maintenance Manager, ensuring reactive, preventive and contractor maintenance is executed safely, compliantly, on time and within budget. The role converts the UAE maintenance strategy into measurable field performance, enabling the Senior Country Maintenance Manager to focus on strategy, budget ownership, capital planning and stakeholder leadership.

Key Responsibilities:

Day-to-Day Maintenance Delivery

• Run daily reactive maintenance across the UAE estate through regional supervisors and technicians, in line with the standard operating procedures (SOPS), company policies, franchisor requirements and local regulations.
• Support system to automate triage, prioritization and allocation of work orders in CAFM; ensure correct closure with root cause, parts used and photographic evidence.
• Act as first escalation point for Area Managers and RGMs on critical breakdowns (cold chain, cooking equipment, HVAC, fire and life safety).
• Deputize for the Senior Country Maintenance Manager during absence, travel and peak periods.

Planned Preventive Maintenance (PPM)

• Own the UAE PPM schedule for in-house and AMC assets; ensure visits are completed, recorded and quality-checked via random audits.
• Analyze repeat failures and asset history to adjust PPM frequency and scope; feed findings to the Senior Manager for CAPEX planning.
• Verify on site that AMC and contractor works are delivered as per contract scope and SLA through random sampling & business reporting.
• Maintain monthly vendor scorecards; raise SLA breaches and support penalty / credit recovery.
• Validate contractor invoices against completed, verified works before PO / payment release.

Compliance, HSSE & Store Visits

• Conduct planned and random store inspections for safety, legal and Americana / franchisor standard compliance (fire & life safety, gas, electrical, water, IAQ).
• Track audit, civil defense and inspection findings through to closure.
• Enforce permit-to-work and safe systems of work for technicians and contractors.

Projects, NSO & Asset Management

• Lead maintenance participation in new store openings and remodels: snagging, handover acceptance and commissioning.
• Capture and maintain assets for new and existing stores in the Asset Register.
• Track equipment warranties and ensure claims are fully utilized.

Spares, Inventory & Cost Control

• Manage spare parts stock levels, consumption and reorder; ensure critical spares availability.
• Monitor regional spend versus budget and flag variances early to the Senior Manager.
• Identify operational savings in repairs, materials, travel and utilities.

People & Technical Capability

• Allocate and supervise the work of regional supervisors and technicians; manage rosters, standby and productivity.
• Deliver on-the-job technical training and toolbox talks; identify skills gaps and support the training plan.
• Support recruitment, onboarding and retention of technical staff.

Reporting & Stakeholder Communication

• Prepare weekly operational KPI packs (CAFM, PPM, SLA, CSS) for the Senior Manager.
• Attend Operations meetings at area level to align priorities and close feedback loops.

Education, Skills & Experience:

• Engineering degree (Mechanical / Electrical) or Facilities Management; Maintenance Management certification advantageous.
• Corrective and preventive maintenance of kitchen equipment, HVAC and cold rooms.
• Hands-on troubleshooting of mechanical and electrical installations.
• Proficient in CAFM / Maintenance Management Systems and KPI reporting.
• Vendor management and SLA enforcement.
• Leadership, communication and problem-solving skills; Arabic advantageous.
• 7+ years in maintenance / facilities, including 3+ years supervising multi-site technical teams.
• F&B, QSR or multi-site retail environment preferred.
• Working knowledge of UAE civil defense, HSSE and legal compliance.
• Air Conditioning or Refrigeration background is advantageous.