Assistant Branch Manager | North Luzon

The SM Store (SM Mart Inc.); Marilao; On-site; PHP 700,000 - 1,000,000; Full time

Job summary

The SM Store (SM Mart Inc.) in Bulacan is seeking an experienced Store Manager to lead efficient store operations, optimize OPEX, and deliver seamless customer service across the branch. You will manage resources, coordinate with Mall partners, and ensure facilities and equipment are maintained in collaboration with internal units.

Responsibilities include supervising personnel, maintaining the Receiving and Delivery Unit (RDU) and Warehouse, and driving sales strategies through strong

Qualifications

• Bachelor's degree or equivalent in relevant field.
• Demonstrated leadership and people management experience.
• Proven track record in sales, customer service, business development, and project management.

Responsibilities

• Control OPEX and optimize store operations.
• Build strong customer relationships and ensure seamless service.
• Manage store personnel and lead development of the team.
• Maintain Receiving and Delivery Unit (RDU) and Warehouse.
• Ensure security, repairs and maintenance of store facilities/equipment.
• Coordinate with Mall and other store units.
• Lead development of the team and implement sales strategies.

Skills

Leadership

People management

Interpersonal skills

Education

Bachelor's degree in Business Studies, Business Administration, Management, Commerce, Marketing or equivalent

Job description

Job Function:

Responsible for the efficient and effective operations of the store to maximize opportunities. The role is likewise responsible in the branch's delivery of seamless customer service by managing the branch's resources and ensuring the upkeep of the store's facilities and equipment in collaboration with the different units within the store and the Mall.

Responsibilities:

• Control OPEX
• Build strong customer relationships
• Manage personnel
• Maintain Receiving and Delivery Unit (RDU) and Warehouse
• Ensure security, repairs and maintenance
• Coordinate with Mall
• Lead development of the team

Qualifications:

• With Bachelor's degree preferably in Business Studies, Business Administration, Management, Commerce, Marketing or equivalent
• With at least 2-3 years relevant experience in Sales, Leasing, Management or Marketing in a Senior Management capacity, able to conceptualize and implement attainable sales and marketing strategies, with proven track record in sales and customer service, with background in business development and project management
• Outstanding leadership, interpersonal and people management skills