Area Operations Manager - NCR

Skintific PH; Quezon City; On-site; PHP 520,000 - 980,000; Full time

Benefits offered by this job

Leave benefits

Health coverage

13th month pay

Job summary

Skintific PH is seeking an Area Operations Manager to oversee and enhance the performance of multiple beauty counters and consignment locations across a designated geographic region. The role ensures seamless daily operations, achieves sales goals, and delivers exceptional customer experience through frontline staff.

The position requires strong leadership, strategic planning, and the ability to drive sales growth across multiple stores while maintaining ROS compliance and efficient inventory

Qualifications

• Bachelor’s degree in Business, Marketing, or related field preferred.
• Experience in managerial or supervisory roles in retail/beauty industry.
• Strong leadership and communication skills.
• Ability to drive sales and meet targets.

Responsibilities

• Drive area-wide sales growth with effective strategies.
• Monitor performance and coach team leaders and beauty advisors.
• Ensure smooth store operations including inventory, displays, and ROS compliance.
• Lead and mentor Team Leaders, Beauty Advisors, Merchandisers and frontline staff.
• Coordinate reports and stakeholder communications.
• Travel within assigned areas as needed.

Skills

Sales leadership

Team coaching

Retail operations

Communication

Analytical thinking

Education

Bachelor’s degree in Business or Marketing

Job description

We are currently looking for an Area Operations Manager who will be responsible for overseeing and enhancing the performance of multiple beauty counters and consignment locations within major retail stores across a designated geographic region.

This role plays a critical part in ensuring seamless daily operations, achieving sales goals, fostering strong team leadership, and delivering an exceptional customer experience through frontline staff.

Key Responsibilities:

• Drive area-wide sales growth by developing and executing effective sales strategies.
• Monitor performance metrics and provide ongoing coaching and support to Team Leaders and Beauty Advisors.

Operational Efficiency:

• Ensure smooth store operations, including accurate inventory control, timely stock replenishment, proper display setups, promotion highlights, and planogram adherence.
• Address and fulfill all store operational requirements.
• Lead and manage a team of Team Leaders, Beauty Advisors, Merchandisers, and other frontline staff.
• Inspire, mentor, and support team development and performance improvement initiatives.

Compliance & Reporting:

• Ensure full compliance with company policies, procedures, and industry regulations, including Retail Operating Standards (ROS).
• Submit all required reports accurately and on time.

Strategic Planning & Execution:

Design and implement initiatives aimed at increasing sales, improving customer engagement, and enhancing area profitability.

Market Intelligence:

Conduct competitive analysis and market research to tailor strategies and identify business opportunities in various regions.

Budget Coordination:

Propose necessary retail resources for improving sales performance, based on coordination with field teams and store needs.

Stakeholder & Relationship Management:

Build and maintain effective working relationships with internal teams, partner agencies, and retail stakeholders such as Store Managers and Area Managers.

• Willingness to travel within assigned areas.
• Ensure clear and proactive communication with cross-functional department leads.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field (preferred).
• Proven experience in a managerial or supervisory role, ideally within the retail or beauty/cosmetics industry.
• Strong Leadership, communication, and interpersonal skills.
• Demonstrated ability to lead teams, drive results, and meet sales targets.
• Excellent analytical, problem-solving, and decision-making abilities.

Why You’ll Love Working With Us:

• Comprehensive Leave Benefits - Inclusive of paid vacation, sick, and government-mandated leaves to support your personal and family needs.
• Health & Wellness Coverage - Premium HMO plan to ensure your health is always a priority.
• Employee Perks & Rewards - Receive monthly products, competitive compensation, and 13th month pay as recognition for your contribution and excellence.