Area Operations Lead: Multi-Branch Performance & Coaching

HR Primo Management Services; Antipolo; On-site; PHP 700,000 - 900,000; Full time

Job summary

HR Primo Management Services seeks an Area Operations Supervisor to oversee multiple branches within the assigned area and ensure consistent implementation of company policies, controls, and performance targets. The role emphasizes coaching, field work, and ensuring compliance across branches.

Ideal candidates will have 2–3 years in area/branch operations with supervisory experience, preferably in pawnshop or banking-related services, and strong leadership and communication skills.

Qualifications

• 2–3 years in area/branch operations, retail finance, pawnshop services, banking, or related industry.
• Supervisory experience overseeing multiple branches or teams preferred.
• Experience in pawnshop, retail banking, lending, or financial services is an advantage.
• Strong leadership and team management skills.
• Knowledge of branch operations: cash handling, inventory, documentation, and compliance.

Responsibilities

• Oversee and monitor daily operations of multiple branches within the assigned area.
• Monitor branch performance in lending, appraisal, redemption, sales, and other operational activities.
• Ensure consistent implementation of policies, procedures, and internal controls across branches.
• Monitor cash handling, documentation, inventory, and other operational controls.
• Monitor branch targets, productivity, service quality, and overall performance.

Skills

Leadership

Branch Operations

Customer Service

Compliance

Lending/Finance

Data Analysis

Field Work

Job description

HR Primo Management Services seeks an Area Operations Supervisor to oversee multiple branches within the assigned area and ensure consistent implementation of company policies, controls, and performance targets. The role emphasizes coaching, field work, and ensuring compliance across branches.

Ideal candidates will have 2–3 years in area/branch operations with supervisory experience, preferably in pawnshop or banking-related services, and strong leadership and communication skills.