Area Manager - Growth & Ops Leader (Pawnshop)

Marquesa Pawnshop and Financial Services, Inc.; Cavite City; Presencial; PHP 700 000 - 1 100 000; Tempo integral

Resumo da oferta

Marquesa Pawnshop and Financial Services, Inc. is seeking an Area Manager to lead the assigned region, drive performance, and provide guidance to branch teams.

You will plan staffing, enforce policies, coach staff, foster customer service, and monitor risks while collaborating with HR and other managers to achieve strategic goals.

The role requires senior-level appraisal expertise and strong pawnshop operations knowledge to ensure operational excellence across the area.

Qualificações

• Senior-level appraisal expertise is required.
• Strong knowledge of pawnshop operations and functions.
• Excellent written and verbal communication skills.
• Strong interpersonal and relationship-building abilities.
• Experience in coaching and developing staff.
• Proven leadership and team management capabilities.
• Strong problem-solving and decision-making abilities.

Responsabilidades

• Plan staffing levels and collaborate with HR to recruit and onboard employees.
• Provide oversight and direction to area staff; approve high-value transactions.
• Coach, mentor, and develop staff, including onboarding.
• Foster a strong customer service culture aligned with company values.
• Deliver performance feedback through recognition, rewards, and HR-supported actions.
• Prepare and maintain reports to track performance and goals.
• Communicate regularly with other managers and key contacts.
• Establish control systems to monitor operations and minimize risks.

Conhecimentos

Senior-level appraisal expertise

Pawnshop operations knowledge

Communication skills

Interpersonal skills

Coaching and staff development

Leadership and team management

Problem-solving and decision-making

Formação académica

Bachelor's degree or equivalent (4-year course)

Graduate of vocational program

Descrição da oferta de emprego

Marquesa Pawnshop and Financial Services, Inc. is seeking an Area Manager to lead the assigned region, drive performance, and provide guidance to branch teams.

You will plan staffing, enforce policies, coach staff, foster customer service, and monitor risks while collaborating with HR and other managers to achieve strategic goals.

The role requires senior-level appraisal expertise and strong pawnshop operations knowledge to ensure operational excellence across the area.