About the role
The Area Manager is responsible for overseeing the overall operations and performance of assigned gasoline stations. This includes monitoring sales and profitability, ensuring compliance with company policies and operational standards, supervising Station Supervisors, and implementing strategies to improve business performance, customer service, and operational efficiency.
Key responsibilities
- Oversee the daily operations of assigned gasoline stations and ensure compliance with company standards and procedures.
- Monitor station sales, fuel volume, profitability, and other key performance indicators (KPIs).
- Develop and implement strategies to achieve sales targets and improve station performance.
- Supervise, coach, and evaluate Station Supervisors to ensure effective station management.
- Conduct regular station visits and operational audits to ensure cleanliness, safety, and compliance with company policies.
- Monitor fuel inventory, stock levels, product deliveries, and proper fuel handling procedures.
- Ensure accurate cash management, timely cash deposits, and compliance with cash-handling and reporting procedures.
- Investigate operational issues, customer complaints, cash shortages, inventory discrepancies, and other station-related incidents.
- Coordinate with Retail Operations, Logistics, HR, Accounting, and other departments to address operational concerns.
- Identify underperforming stations and recommend corrective actions to improve sales, productivity, and profitability.
About you
- Bachelor's degree in Business Administration, Management, or a related field.
- At least 3–5 years of experience in retail operations, preferably in the petroleum or gasoline station industry.
- Proven experience supervising multiple branches, stations, or retail outlets.
- Strong knowledge of gasoline station operations, fuel inventory monitoring, sales performance, and cash management.
- Experience in coaching and managing Station Supervisors and frontline personnel.
- Strong leadership, analytical, problem-solving, and decision-making skills.
- Good communication, coordination, and report-writing skills.
- Proficient in Microsoft Office, particularly Excel.
- Valid driver's license and the ability to travel between stations as required.
- Willing to travel frequently and conduct field visits to assigned stations.