Area Manager

Cepat Kredit Financing Inc; Pasig; On-site; PHP 334,800 - 558,000; Full time

Job summary

Cepat Kredit Financing Inc is looking for a Manager to supervise operations across branches in Pasig, Metro Manila. Key responsibilities include coaching sales teams, analyzing performance, and handling escalated client issues.

The ideal candidate is a college graduate with at least 4 years of managerial experience and strong leadership and customer service skills. Knowledge in the financing industry is preferred but not required.

Qualifications

• 4 years and up related work experience in a managerial capacity.
• Experience in handling people and processing loan documents.
• Knowledge in OFW and Seaman industry is preferred.

Responsibilities

• Supervise daily operations of branches to achieve sales targets.
• Lead and motivate sales teams to maintain service excellence.
• Analyze branch performance data and implement action plans.

Skills

Strong leadership skills

Customer service

Written and verbal communication

Experience in loan processing

Education

College graduate of any 4-year course

Job description

Duties And Responsibilities

• Supervise and monitor the daily operations of all branches within the assigned area to Ensure consistent achievement of sales and productivity targets.
• Lead, coach, and motivate Sales Team Leader, Sales Supervisor and their teams to deliver high performance and maintain service excellence.
• Analyze branch performance data and implement action plans to address operational issues, improve efficiency, and ensure fast turnaround time accounts processing.
• Maintain strong relationships with Loan Consultants.
• Handle escalated client issues or operational concerns that cannot be resolved at the branch level.
• Prepare and present area performance reports and recommendations to management.
• Facilitate coaching, development, and performance evaluation of branch personnel.
• Area and hubs expansion and opening.

Qualification And Job Qualification

• College graduate of any 4-year course
• 4 years and up related work experience in managerial capacity.
• Customer service, strong written and verbal communication skills, leadership skills
• Experience in handling people, processing loan documents and accounts. Experience in a financing/lending industry is an advantage but not required.
• Knowledge in OFW and Seaman industry is preferred