Area Manager

Cepat Kredit Financing Inc.; Pasig; On-site; PHP 600,000 - 800,000; Full time

Job summary

A financial services company in Metro Manila is seeking a managerial candidate to supervise branch operations and lead the sales team. The role requires strong leadership skills, a background in customer service, and experience in the financing/lending industry is preferred. You'll analyze performance data, resolve client issues, and drive the achievement of sales targets. Competitive package offered.

Qualifications

• 4 years and up related work experience in managerial capacity.
• Experience in handling people and processing loan documents.

Responsibilities

• Supervise daily operations of branches to achieve sales targets.
• Lead and coach Sales Team Leaders and Supervisors.
• Analyze branch performance and implement efficiency improvements.
• Maintain strong relationships with Loan Consultants.
• Resolve escalated client issues and operational concerns.
• Prepare area performance reports for management.

Skills

Customer service

Strong written and verbal communication skills

Leadership skills

Education

College graduate of any 4-year course

Job description

DUTIES AND RESPONSIBILITIES

• Supervise and monitor the daily operations of all branches within the assigned area to Ensure consistent achievement of sales and productivity targets.
• Lead, coach, and motivate Sales Team Leader, Sales Supervisor and their teams to deliver high performance and maintain service excellence.
• Analyze branch performance data and implement action plans to address operational issues, improve efficiency, and ensure fast turnaround time accounts processing.
• Maintain strong relationships with Loan Consultants.
• Handle escalated client issues or operational concerns that cannot be resolved at the branch level.
• Prepare and present area performance reports and recommendations to management.
• Facilitate coaching, development, and performance evaluation of branch personnel.
• Area and hubs expansion and opening.
• Performs other work-related functions and duties that may be assigned.

Qualification and Job Qualification

• College graduate of any 4-year course
• 4 years and up related work experience in managerial capacity.
• Customer service, strong written and verbal communication skills, leadership skills
• Experience in handling people, processing loan documents and accounts. Experience in a financing/lending industry is an advantage but not required.
• Knowledge in OFW and Seaman industry is preferred