Area Manager

Pagasa Philippines Finance Corporation; Central Luzon; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Pagasa Philippines Finance Corporation is seeking an Area Manager to oversee 4–6 branches in the assigned area, ensuring adherence to policies, live monitoring, and achievement of targets through coaching and performance management.

You will lead Branch Operations, monitor performance, manage risk and compliance, conduct regular field visits, and coordinate with head office to optimize portfolio quality and growth.

Qualifications

• Bachelor's degree in Business Administration, Finance, or related field.
• 3–5 years of experience in branch operations, microfinance, banking, or financial services.
• Strong leadership, coaching, and people-management skills.
• Excellent analytical and problem-solving abilities.
• Knowledge of branch operations, financial controls, and compliance procedures.
• Proficient in Microsoft Office applications.
• Willing to travel extensively for field visits.

Responsibilities

• Oversee operations of 4–6 branches, ensuring policy compliance and performance.
• Conduct branch visits at least twice per month, including two consecutive days.
• Monitor Branch Managers' performance and implement action plans promptly.
• Review DO reports, identify issues, and ensure corrective actions.
• Validate and approve newly formed borrower groups; balance distribution.
• Monitor weekly/monthly branch performance and drive growth.

Skills

Leadership

Coaching

People management

Analytical thinking

Decision making

Communication skills

Travel willingness

Education

Bachelor's degree in Business Administration, Finance, or related field

Tools

MS Office

Job description

Job Description

Position: Area Manager
Reports To: Divisional Manager

Job Summary

The Area Manager is responsible for overseeing the operations and performance of 4–6 branches within the assigned area. The role ensures compliance with company policies, operational excellence, financial controls, portfolio quality, and achievement of business targets through regular branch monitoring, coaching, and performance management.

Key Responsibilities

Branch Operations and Supervision

• Supervise and manage the operations of 4–6 branches, ensuring compliance with company policies, procedures, and regulatory requirements.

• Conduct branch visits at least twice per month, with one visit consisting of two (2) consecutive days.

• Monitor Branch Managers' performance and ensure timely implementation of action plans to address operational issues.

• Review Daily Operations (DO) reports, identify irregularities, and ensure corrective actions are implemented.

• Validate and approve newly formed borrower groups.

• Ensure balanced distribution of borrowers and groups among Development Officers (DOs).

• Identify potential expansion areas to support new group formation and business growth.

Portfolio and Business Performance

• Monitor weekly and monthly branch performance against targets and implement strategies to achieve business objectives.

• Ensure the completion of incomplete groups through subgroup formation.

• Visit at least 3–5 past-due borrowers during each branch visit to assess collection efforts and recommend appropriate actions.

• Conduct monitoring visits to at least two (2) borrower groups during every branch visit.

• Follow up on delinquent accounts and provide guidance to branch personnel on collection strategies.

• Monitor ongoing legal cases and initiate demand letter issuance for defaulting borrowers when necessary.

Financial Control and Compliance

• Ensure cash-on-hand (COH) remains within the approved ceiling and that bank deposits are made on time.

• Verify that COH registers are accurately maintained and cash is securely stored in the vault.

• Review and verify all LCBU, loan release, collection, and bank transactions since the previous monitoring visit.

• Examine supporting documents including bank deposit slips, DCS, Official Receipts, AMBS records, LDMR, General Ledger, loan applications, and other related documents for accuracy and completeness.

• Conduct bank visits, when necessary, and at least once every quarter to validate records.

• Ensure the security and confidentiality of AMBS passwords and other company systems.

• Coordinate fund transfers with Head Office in cases of excess or insufficient branch funds.

• Process bank signatory changes and maintain good relationships with partner banks.

• Ensure availability and proper safeguarding of company checkbooks by assigning authorized check custodians and cashiers in accordance with company policy.

Risk Management and Asset Protection

• Protect company assets against fraud, misappropriation, robbery, and other operational risks.

• Perform comprehensive transaction verification and monitoring to detect and prevent financial irregularities.

• Handle settlement or recovery of misappropriated funds up to ₱30,000 and assist management in recovering higher amounts when necessary.

• Ensure branch facilities, computers, and company assets are properly maintained and secured.

Administrative Responsibilities

• Monitor branch office lease agreements and coordinate renewals, rental adjustments, and internet connectivity requirements.

• Document branch monitoring findings in the company's monitoring system and ensure timely follow-up on previous observations.

• Prepare and submit required weekly, monthly, annual, and ad hoc reports.

• Escalate significant operational concerns and provide regular updates to the Divisional Manager.

Qualifications

• Bachelor's degree in Business Administration, Management, Finance, or a related field.

• At least 3–5 years of experience in branch operations, microfinance, banking, or financial services, with supervisory or managerial experience.

• Strong leadership, coaching, and people management skills.

• Excellent analytical, problem-solving, and decision-making abilities.

• Knowledge of branch operations, financial controls, portfolio management, and compliance procedures.

• Proficient in Microsoft Office applications and business reporting.

• Willing to travel extensively and conduct regular field visits.

• Must possess excellent communication and interpersonal skills.