Arabic CX QA Tester — Remote Contract (Immediate Start)

mercor; España; Remote; PHP 1,381,000 - 1,554,000; Full time

Job summary

Mercor is seeking an Arabic expert for a remote contract engagement. You will complete 10 test calls with the CX agent and perform QA reviews to assess accuracy, tone, and clarity.

You will provide clear written feedback on conversation flow and user experience, working independently to ensure high-quality evaluations. Must be a native Arabic speaker with data annotation experience and the ability to place calls to EU/UK/US numbers.

Qualifications

• Must-Have Native Arabic speaker.
• Prior data annotation experience.
• Able to place calls to EU, UK, or US numbers.
• Available to start immediately.

Responsibilities

• Complete 10 test calls with the CX agent, following the prompts and scenarios provided.
• Conduct 10 QA reviews of calls, assessing accuracy, tone, clarity, and naturalness.
• Provide clear written feedback on conversation flow and user experience.
• Work independently to ensure high-quality evaluations and feedback.

Skills

Native Arabic speaker

Data annotation

Call capability (EU/UK/US)

Immediate start

Job description

Mercor is seeking an Arabic expert for a remote contract engagement. You will complete 10 test calls with the CX agent and perform QA reviews to assess accuracy, tone, and clarity.

You will provide clear written feedback on conversation flow and user experience, working independently to ensure high-quality evaluations. Must be a native Arabic speaker with data annotation experience and the ability to place calls to EU/UK/US numbers.