AR & Collections Operations Lead

Cardinal Health; Taguig; Hybrid; PHP 670,000 - 1,339,000; Full time

Job summary

Cardinal Health Philippines is seeking an Accounts Receivable leader to drive collections, cash applications, and AR operations. The role supervises a team, ensures SLA attainment, and partners with Sales, Customer Service, Pricing, and Finance to resolve disputes and improve cash flow.

The ideal candidate has extensive AR/collections experience, strong stakeholder skills, and a track record of coaching and developing teams to meet performance targets.

Qualifications

• 5+ years of Accounts Receivable / Collections experience, including management of delinquent accounts, payment recovery, and collections escalations.
• 2-5 years of supervisory or people management experience.
• Experience managing collections metrics such as DSO, aging, delinquency, and cash collections.
• Strong stakeholder management and customer-facing communication skills.
• Proven experience handling escalations, dispute resolution, and issue management.
• Experience coaching, developing, and managing team performance.

Responsibilities

• Manage and support collection activities to meet SLAs and targets.
• Monitor and improve DSO, delinquency, past due balances, and cash collections.
• Resolve escalated customer payment issues and complex collection cases.
• Collaborate with Sales, Customer Service, Pricing, and Finance to resolve disputes.
• Oversee cash application processes and ensure accuracy of posted payments.
• Review month-end closes, reconciliations, and journal entries.
• Lead, coach, and develop team members to achieve performance goals.

Skills

Accounts Receivable

Collections

Leadership

Stakeholder management

Dispute resolution

Team development

Job description

Cardinal Health Philippines is seeking an Accounts Receivable leader to drive collections, cash applications, and AR operations. The role supervises a team, ensures SLA attainment, and partners with Sales, Customer Service, Pricing, and Finance to resolve disputes and improve cash flow.

The ideal candidate has extensive AR/collections experience, strong stakeholder skills, and a track record of coaching and developing teams to meet performance targets.