AR Collections Associate – Fast-Paced Team Growth

Hammerjack Pty Ltd; Philippines; On-site; PHP 279,000 - 446,000; Full time

Job summary

SolarWinds is seeking a Collections Specialist, Associate in the Philippines to manage a portfolio of accounts receivable and drive timely cash collection. You will work with internal teams and customers to proactively identify and resolve problems that delay payments and protect customer satisfaction.

Candidates should have 1–2 years in collections, strong organizational and problem‑solving abilities, and excellent written and verbal communication.

Qualifications

• 1-2 years of demonstrated experience managing a collections or an accounts receivable portfolio
• Strong organizational skills to effectively assist with adherence to deadlines and attention to detail
• Excellent written and verbal communication skills required
• Ability to work as part of a team with peers and leadership

Responsibilities

• Managing a portfolio of assigned accounts receivable
• Identifying and resolving problems that delay payment to expedite cash collection and protect customer satisfaction
• Meeting and/or exceeding assigned collection targets
• Researching, identifying and resolving unapplied payments
• Reviewing contracts, orders and invoices to reconcile and resolve customer disputes
• Providing timely follow-up and updates to accounts receivable notes
• Producing reports as determined by management

Skills

Attention to detail

Communication skills

Teamwork

Problem-solving

Tools

NetSuite

Salesforce

Great Plains

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

SolarWinds is seeking a Collections Specialist, Associate in the Philippines to manage a portfolio of accounts receivable and drive timely cash collection. You will work with internal teams and customers to proactively identify and resolve problems that delay payments and protect customer satisfaction.

Candidates should have 1–2 years in collections, strong organizational and problem‑solving abilities, and excellent written and verbal communication.