Senior AR Coordinator: Collections & Cash Flow

Vertiv

Mandaluyong

On-site

PHP 300,000 - 420,000

Full time

9 days ago

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Job summary

Vertiv in Mandaluyong, Philippines is hiring for an Accounts Receivable / Collections specialist. You will manage day‑to‑day collection activities for key accounts, ensuring timely submission of invoices and documentation, and coordinating with disputes, sales, and tax teams to resolve payment issues.

The role requires 1–2 years in customer service and 2–3 years in B2B collections, strong communication, and ERP familiarity (Oracle/SAP).

Qualifications

University studies completed.
1-2 years Customer Service and 2-3 years BtoB Collections/AR experience.
Effective communication and interpersonal skills.
Assertive, confident and customer-service oriented.
Proven experience managing own portfolio of accounts in AR/B2B.
Proficiency in MS Office; ERP familiarity (Oracle, SAP) a plus.

Responsibilities

Daily monitor assigned customer accounts for overdue and due invoices.
Submit all customer documentation requirements to secure payment.
Encourage timely payments by contacting customer AP teams.
Research disputes/short payments/credits with cash/applications teams.
Act on dispute resolutions by coordinating with order management, sales, or tax.
Escalate unresolved disputes to senior collectors when needed.
Update account/invoice status and collection efforts daily in the system.
Cooperate with cash application to resolve unapplied cash.
Participate in ad hoc projects and reporting.