About the role
This role involves managing the end-to-end billing process, credit control, and collections functions. You will oversee billing documentation, accounts receivable management, customer credit monitoring, and compliance with internal policies and regulatory requirements.
Key responsibilities
- Manage the end-to-end billing process, ensuring completeness and accuracy of invoice issuance, timely monitoring of unbilled deliveries, completeness of POD and supporting documents, and compliance with customer countering requirements
- Validate billing documentation and ensure proper posting into the AR ledger
- Apply customer payments promptly to keep accounts receivable aging accurate and up to date
- Ensure that all billing and credit notes comply with internal policies and BIR requirements (official receipts, VAT, credit memos, audit trail)
- Collaborate with Sales and Customer Service teams to resolve disputes and deductions
- Monitor customer credit limits, exposures, and payment performance across multiple channels
- Proactively follow up with sales team and clients on overdue accounts to achieve collection targets
- Recommend and recommend high-risk accounts for corrective actions (credit holds, limit adjustments, or legal escalation)
- Cover trade deductions, RTV, rebates, promotional claims, withholding tax and other customer deductions
- Maintain complete documentation of credit approvals, customer correspondences, and billing records
Qualification:
- Bachelor's degree in Accounting, Finance, Business Administration or related qualification
- At least 3-5 years' experience in AR management, credit control, preferably in FMCG or distribution
- Experience supervising billing or AR staff is a strong advantage
- Knowledge of credit policies, AR processes, and collection practices
- Familiarity with Philippine tax compliance (BIR official receipts, VAT, credit memos)
- Proficiency in ERP systems (SAP, Oracle, Syspro, or equivalent)
- Strong leadership, negotiation, and communication skills
- Highly analytical, detail-oriented, and able to work effectively in a fast-paced environment