AR Associate

Zuellig Pharma; Santa Rosa; On-site; PHP 312,000 - 424,000; Full time

Benefits offered by this job

Inclusive environment

Work-life balance

Total Rewards program

Growth opportunities

Job summary

Zuellig Pharma in the Philippines is seeking an AR Associate to manage accounts receivable processes, ensure timely collections, and support accurate reconciliations across national and Greater Manila Area accounts.

You will analyze customer balances, post payments in SAP, prepare aging reports, and coordinate with internal teams to meet collection targets. A bachelor's in accounting/finance and 1–3 years' AR experience are required; SAP and Excel proficiency are essential.

Qualifications

• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and stakeholder management skills.
• Ability to work independently and collaborate across teams to resolve account issues.

Responsibilities

• Handle national and territorial accounts within the Greater Manila Area (GMA).
• Monitor and analyze customer accounts to identify outstanding balances and potential collection risks.
• Maintain accurate and detailed records of collection activities and customer communications.
• Ensure timely collection and reconciliation activities to support customer serviceability.
• Prepare Accounts Receivable Aging reports and recommend action plans to eliminate overdue items.
• Perform regular reconciliation of AR accounts with customers and clients.
• Post customer payments accurately in SAP.
• Send payment follow-ups and Statements of Account (SOA) to customers.
• Attend customer meetings independently to address account-related concerns and resolve issues.
• Process account adjustments and investigate discrepancies to ensure accuracy.

Skills

Analytical skills

Communication

Stakeholder management

Independent worker

Attention to detail

Education

Bachelor's degree in Accounting, Finance, Business Administration, or related field

Tools

SAP

Excel

Job description

Zuellig Pharma is a leading healthcare solutions company in Asia, and our purpose is to make healthcare more accessible to the communities we serve. We provide world‑class distribution, digital, and commercial services to support the growing healthcare needs in this region.

The company was started a hundred years ago and has grown to become a multibillion-dollar business covering 17 markets with over 12,000 employees. Our people serve more than 200,000 medical facilities and work with over 450 clients, including the top 20 pharmaceutical companies in the world.

Purpose Of The Role

The AR Associate is responsible for managing accounts receivable processes, ensuring timely collections, maintaining accurate records, and supporting customer account serviceability. This role plays a key part in monitoring account health, minimizing risk, and ensuring financial accuracy through reconciliation and reporting.

What You’ll Do

• Handle national and territorial accounts within the Greater Manila Area (GMA).
• Monitor and analyze customer accounts to identify outstanding balances and potential collection risks.
• Maintain accurate and detailed records of collection activities and customer communications.
• Ensure timely collection and reconciliation activities to support customer serviceability.
• Prepare Accounts Receivable Aging reports and recommend action plans to eliminate overdue items.
• Perform regular reconciliation of AR accounts with customers and clients.
• Post customer payments accurately in SAP.
• Send payment follow‑ups and Statements of Account (SOA) to customers.
• Attend customer meetings independently to address account-related concerns and resolve issues.
• Process account adjustments and investigate discrepancies to ensure accuracy.

What Will Make You Successful

• Strong analytical and problem-solving skills with attention to detail.
• Ability to manage multiple customer accounts and prioritize collection activities effectively.
• Excellent communication and stakeholder management skills.
• Capability to work independently and collaborate across teams to resolve account issues.
• Strong sense of accountability and commitment to meeting collection targets and deadlines.

Must-Have

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• At least 1-3 years of experience in Accounts Receivable, Credit and Collections, or a related finance function.
• Experience using SAP or a similar ERP system.
• Proficiency in Microsoft Excel and financial reporting.

Advantage To Have

• Experience handling national and key customer accounts.
• Background in the pharmaceutical, healthcare, FMCG, or distribution industry.
• Knowledge of AR Aging analysis and account reconciliation processes.
• Experience in collection strategy development and risk assessment.
• Familiarity with customer account management and serviceability monitoring.
• Strong negotiation and conflict resolution skills.
• Experience in preparing financial reports and collection performance metrics.
• Exposure to process improvement initiatives within finance operations.

What We Offer

• We are committed to fostering an inclusive environment where our employees can learn, grow, and achieve shared success.
• As a leading multi-market healthcare solutions provider, we empower our employees to gain comprehensive knowledge and expertise in the dynamic healthcare industry across the region.
• Enjoy the flexibility to effectively balance your work and personal life while taking charge of your career journey through our empowering growth opportunities.
• Our Total Rewards program is designed to support your overall well-being in every aspect.

We champion diversity, equity, and inclusion, ensuring every individual feels valued, respected, and treated fairly.