Applications Specialist, Operations Enablement

Partners Group

Taguig

On-site

PHP 900,000 - 1,300,000

Full time

4 hours ago

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Job summary

Partners Group is seeking an Application Specialist to join our Manila-based team, focusing on improving the quality and reliability of business applications. You will contribute to smooth production transitions, drive automation, and collaborate with global peers in a fast-paced, international environment.

The role requires strong technical knowledge, 5 years in a similar function, and excellent stakeholder communication.

Qualifications

Degree in technology, software engineering or related quantitative field.
5 years of experience in a similar role, preferably in technology and/or financial industry.
Proficient in relational databases (Microsoft SQL Server; Snowflake a plus).
Strong communication with stakeholders and customer service mindset.
Experience in support and operations (Incident and problem management).
Experience using ServiceNow, Jira, Confluence or similar tools.
Strong agile delivery with release management and engineering exposure.
Ability to balance multiple operations/projects with attention to detail.

Responsibilities

Ensure smooth transition of application features from development to production environments.
Actively develop continuous improvement initiatives and optimize service operations.
Automate existing manual activities to improve delivery.
Resolve data & application issues in a timely manner.
Run/lead small to mid-sized operations projects.
Onboard new joiners and foster team collaboration.
Communicate effectively with stakeholders during incident management.
Build domain knowledge and identify areas for self-development.
Own at least one operational activity in the platform.