Automation & Application Support Specialist

Ampleon USA Inc.; Cabuyao; On-site; PHP 360,000 - 600,000; Full time

Job summary

Ampleon USA Inc. in Cabuyao, Philippines, is seeking an Associate Specialist for Application Support & Development. This permanent role focuses on supporting and developing business applications, automating processes, and driving continuous improvement within the IT team.

You will develop and support workflow automation, configure and enhance applications, and collaborate with cross-functional teams to deliver effective solutions in an international environment.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or equivalent engineering course.
• Knowledge of workflow automation and process development.
• Experience in Intrexx development platform or other low-code development tool is an advantage.
• Basic knowledge of Windows applications, SQL, database concepts, and application integration.
• Experience in ARAS application is an advantage.
• Good communication and coordination skills.
• Willing to learn on application development, administration, and operational processes.
• Troubleshooting skills and ability to handle incidents, user concerns, and basic system issues.

Responsibilities

• Develop and support workflow automation and business process solutions.
• Develop, configure, maintain, and enhance business applications and adhoc solutions.
• Provide application support, administration, and system maintenance.
• Work with SQL databases and support application and system integrations.
• Troubleshoot application issues, resolve incidents, and address user concerns.
• Collaborate with users and other IT teams to understand requirements and deliver effective solutions.
• Support application enhancements, process automation, and continuous improvement initiatives.
• Prepare and maintain technical documentation, procedures, and operational guidelines.

Skills

Workflow automation

Low-code development

SQL databases

Windows applications

Troubleshooting

Communication

Education

Bachelor's degree in Computer Science / Information Technology

Tools

Intrexx

ARAS

SQL

Job description

Ampleon USA Inc. in Cabuyao, Philippines, is seeking an Associate Specialist for Application Support & Development. This permanent role focuses on supporting and developing business applications, automating processes, and driving continuous improvement within the IT team.

You will develop and support workflow automation, configure and enhance applications, and collaborate with cross-functional teams to deliver effective solutions in an international environment.