Application Engineer

ROHDE & SCHWARZ GmbH & Co. KG; Makati; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

ROHDE & SCHWARZ GmbH & Co. KG in Makati, Philippines, is seeking an Applications Support professional to provide general support for R&S equipment, assist with product applications, and train customers.

You will collaborate with Sales, Global Marketing, and R&D to create application notes and sales content, ensuring solutions fit market needs and roadmap alignment.

Responsibilities

• General support for basic R&S equipment with the application and support team
• Provide product application support including technical support hotline, customer visits & training
• Help Sales, the Application team and Business Development team in the region to bridge application knowledge and adapt product into market-oriented solution
• Work closely with Global Marketing, and Business Development to create application and sales content to support sales force
• Develop product applications & generate application notes / sheets to broadcast usage models that could benefit internal team and customers
• Analyze and provide customized solutions, including customized software, for customers to be able to operate and integrate our product to their purposes
• Liaise with R&D & Product Managers to review product and its roadmap to ensure product market acceptance
• Verify product issues reported by Sales & Application Team. Duplicate and accelerate FW & design issues if not readily solvable
• Support basic application for all products of the portfolio
• Perform any ad-hoc duties or responsibilities as assigned

Job description

• General support for basic R&S equipment with the application and support team
• Provide product application support including technical support hotline, customer visits & training
• Help Sales, the Application team and Business Development team in the region to bridge application knowledge and adapt product into market-oriented solution
• Work closely with Global Marketing, and Business Development to create application and sales content to support sales force
• Develop product applications & generate application notes / sheets to broadcast usage models that could benefit internal team and customers
• Analyze and provide customized solutions, including customized software, for customers to be able to operate and integrate our product to their purposes
• Liaise with R&D & Product Managers to review product and its roadmap to ensure product market acceptance
• Verify product issues reported by Sales & Application Team. Duplicate and accelerate FW & design issues if not readily solvable
• Support basic application for all products of the portfolio
• Perform any ad-hoc duties or responsibilities as assigned