Apple Certified IT Professional

Asticom Technology Inc; Taguig; On-site; PHP 360,000 - 600,000; Full time

Job summary

Asticom Technology Inc. is seeking an Apple Certified IT Professional to support, deploy, and troubleshoot Apple devices across the IT environment. The role emphasizes hands-on management of macOS, iOS/iPadOS, ABM, and MDM deployments.

You will work with users and IT teams to ensure devices are configured, secured, and maintained, handling enrollment, configuration, and ongoing endpoint management. Strong collaboration with IT peers and vendors will be essential to keep Apple devices compliant

Qualifications

• Apple Certified IT Professional or equivalent certification.
• At least 1 year of IT support or endpoint management experience.
• Strong knowledge of macOS and Apple devices.
• Familiar with ABM and MDM concepts.
• Experience with MDM tools such as Jamf, Intune, Kandji, or Mosyle.
• Experience with device deployment and endpoint security.
• Good communication and problem-solving skills.

Responsibilities

• Deploy, configure, maintain, and troubleshoot Apple devices (MacBooks, iMacs, iPhones, iPads).
• Provide technical support for macOS, iOS, and iPadOS users.
• Enroll and configure devices using MDM solutions.
• Troubleshoot hardware, software, network, and application issues.
• Manage user accounts, device security, and software updates.
• Assist with device provisioning, inventory, and asset tracking.
• Support security, compliance, and endpoint management requirements.
• Document issues, resolutions, and IT procedures.
• Coordinate escalations with internal teams and vendors.

Skills

Apple Certification

macOS

MDM Experience

Desktop Support

ABM Knowledge

Jamf/Intune/Kandji/Mosyle

Tools

Jamf

Microsoft Intune

Kandji

Mosyle

Job description

About the role

We are looking for an Apple Certified IT Professional who will be responsible for supporting, managing, and troubleshooting Apple devices and IT environments. The ideal candidate has hands-on experience with macOS, iOS/iPadOS, Apple device deployment, and enterprise IT support. You will work closely with users and internal IT teams to ensure Apple devices are properly configured, deployed, maintained, and supported.

Key responsibilities

• Deploy, configure, maintain, and troubleshoot Apple devices, including MacBooks, iMacs, iPhones, and iPads.

• Provide technical support for macOS, iOS, and iPadOS users.

• Perform Apple device enrollment, configuration, and deployment using MDM solutions.

• Troubleshoot hardware, software, network, and application-related issues.

• Manage user accounts, device security, software updates, and IT policies.

• Assist with device provisioning, inventory management, and asset tracking.

• Support Apple device security, compliance, and endpoint management requirements.

• Document technical issues, resolutions, and IT procedures.

• Coordinate with internal teams and vendors for technical escalations when necessary.

About you

• Apple Certified IT Professional or relevant Apple certification is required.

• At least 1 year of experience in IT support, Apple support, desktop support, or endpoint management.

• Strong hands-on experience with macOS and Apple devices.

• Knowledge of Apple Business Manager (ABM) and Mobile Device Management (MDM) is highly preferred.

• Experience with tools such as Jamf, Microsoft Intune, Kandji, Mosyle, or similar MDM platforms is an advantage.

• Familiarity with device deployment, configuration, troubleshooting, and endpoint security.

• Good communication and problem-solving skills.

• Able to work independently and collaborate effectively with IT teams.