APAC Regional Account Director: Strategy & Delivery

Jones Lang LaSalle Incorporated; Taguig; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Jones Lang LaSalle Incorporated in Taguig, Philippines, is seeking a seasoned facilities account management leader to guide regional operations and client service delivery on-site.

The role requires eight+ years of experience, strong governance, and financial acumen to manage budgets, contracts and KPIs while leading a high-performing team. You will ensure seamless service delivery and exceptional client satisfaction in a dynamic real estate environment.

Qualifications

• At least eight years in facilities account management.
• Experience handling complex account structures and client sensitivities.
• Strong technical and financial know-how of running a service delivery team.

Responsibilities

• Serve as the main visionary and strategist for regional plans, understanding clients' business needs.
• Oversee overall operations, including standard procedures, system reports and workplace tech.
• Ensure client satisfaction by building strong stakeholder relationships and acting as the single point of contact.
• Governance: manage contract duties, governance process, KPIs, SLAs and change control rollout.
• Budget and forecast responsibilities: manage client budgets, revenue, expenses, and payments.
• Lead team culture, coaching, feedback and conflict resolution to drive excellence.

Skills

Facilities account management

Client relationship management

Financial know-how

Problem solving

Organizational skills

Leadership

Job description

Jones Lang LaSalle Incorporated in Taguig, Philippines, is seeking a seasoned facilities account management leader to guide regional operations and client service delivery on-site.

The role requires eight+ years of experience, strong governance, and financial acumen to manage budgets, contracts and KPIs while leading a high-performing team. You will ensure seamless service delivery and exceptional client satisfaction in a dynamic real estate environment.