APAC General Manager, Facilities & Workplace Experience

CBRE Asia Pacific; Metro Manila; On-site; PHP 4,000,000 - 8,000,000; Full time

Benefits offered by this job

Annual merit increase

Performance bonus

HMO and Life Insurance on Day 1

Sick and vacation leave credits

Job summary

CBRE is seeking a Key Site General Manager for APAC in Manila. This full-time role oversees Integrated Facilities Management and Workplace Experience services for a strategic client account, balancing strategic leadership with operational excellence across a multi-country, high-profile environment.

The role requires a senior leader who builds trusted executive relationships, drives financial performance, and leads diverse teams to deliver exceptional client, employee, and guest experiences while

Qualifications

• Bachelor's Degree in Engineering, Facilities Management, Business Administration, Hospitality Management, or a related discipline
• Minimum 10 years of progressive leadership experience within Facilities Management, Workplace Experience, Corporate Real Estate, Hospitality, or Integrated Facilities Management environments
• Hospitality background with experience delivering premium customer, employee, guest, or workplace experience programs
• Regional exposure with leadership across multiple countries and geographically dispersed teams and stakeholders
• Strong background managing both Facilities Management and Workplace Experience services
• Proven experience leading large, multifunctional teams and developing people leaders
• Demonstrated financial management experience, including budget ownership, forecasting, and P&L accountability
• Strong client-facing and stakeholder management skills, including executive-level engagement
• Proven ability to build high-performing teams through coaching, mentoring, performance management, and succession planning
• Strong commercial acumen with experience driving operational excellence, business growth, and service innovation
• Excellent leadership, communication, influencing, negotiation, and problem-solving capabilities
• Experience managing complex, high-profile corporate accounts with responsibility for delivery and outcomes

Responsibilities

• Lead the overall delivery of Facilities Management, Workplace Experience, Engineering, and related workplace services across the account
• Serve as the primary executive point of contact for client leadership and key stakeholders
• Develop and execute account strategies that align with client objectives and CBRE business priorities
• Own account financial performance, including budgeting, forecasting, cost management, and profitability targets
• Establish, monitor, and drive KPIs, SLAs, and continuous improvement initiatives
• Oversee third-party vendors and service partners, ensuring contractual and performance standards
• Lead workplace, hospitality, guest services, and employee experience programs
• Drive compliance with health, safety, security, environmental, and regulatory requirements
• Lead business continuity, risk management, and governance programs
• Develop and coach multifunctional teams, promoting accountability and collaboration
• Drive talent development, succession planning, change management, and employee engagement
• Identify opportunities for growth, innovation, and value creation for client and CBRE

Skills

Leadership

Executive engagement

Stakeholder management

Financial acumen

People development

Communication

Negotiation

Problem-solving

Strategic thinking

Team building

Education

Bachelor's Degree in Engineering, Facilities Management, Business Administration, Hospitality Management

Job description

CBRE is seeking a Key Site General Manager for APAC in Manila. This full-time role oversees Integrated Facilities Management and Workplace Experience services for a strategic client account, balancing strategic leadership with operational excellence across a multi-country, high-profile environment.

The role requires a senior leader who builds trusted executive relationships, drives financial performance, and leads diverse teams to deliver exceptional client, employee, and guest experiences while