AP Problem Resolution Pro & Process Leader

Hammerjack Pty Ltd; Philippines; On-site; PHP 300,000 - 520,000; Full time

Job summary

Hammerjack Pty Ltd in the Philippines is seeking a Problem Resolution Specialist to own end-to-end handling of accounts payable issues. You will identify root causes, coordinate with finance teams, and ensure timely resolution in line with SLA targets.

You will back up team leadership as needed and act as SME for the team, driving process improvements, compliant service delivery, and cost-efficient operations. Strong focus on customer-focused service and operational excellence.

Qualifications

• Proven ability to identify root causes of invoice issues.
• Strong understanding of accounts payable processes and controls.
• Experience driving process improvements in finance operations.

Responsibilities

• Process incoming invoices and identify issues for resolution.
• Provide timely and accurate resolution of accounts payable problems.
• Back up Team Lead and serve as SME to guide junior colleagues.

Skills

Problem Resolution

Accounts Payable

Process Improvement

Job description

Hammerjack Pty Ltd in the Philippines is seeking a Problem Resolution Specialist to own end-to-end handling of accounts payable issues. You will identify root causes, coordinate with finance teams, and ensure timely resolution in line with SLA targets.

You will back up team leadership as needed and act as SME for the team, driving process improvements, compliant service delivery, and cost-efficient operations. Strong focus on customer-focused service and operational excellence.