Ap - Crm Specialist | (Remote)

D2B; Philippines; Remote; PHP 558,000 - 1,116,000; Full time

Benefits offered by this job

Competitive salary

100% remote Philippines

AU calendar holidays

Training opportunities

Australian team

Long-term engagement

Job summary

D2B is seeking a skilled CRM Specialist for a fully remote role based in the Philippines. You will manage, optimize, and maintain our CRM systems to support sales and operations, configuring pipelines, automations, and data quality.

You'll build campaigns, manage email workflows, and develop dashboards for client accounts. Strong CRM and automation experience with tools like Pipedrive or HubSpot is required, along with portfolio demonstrating prior work.

Qualifications

• Proven experience building CRMs, campaigns, and automations.
• Agency experience — managing multiple client accounts.
• Hands-on CRM experience — Pipedrive or alternatives (GoHighLevel, HubSpot, etc).
• Strong automation, segmentation, and email campaign skills.
• Ability to build reporting dashboards and communicate results to clients.
• Portfolio of CRMs, campaigns, and automations is required.

Responsibilities

• Lead end-to-end CRM setup, configuration, and optimization.
• Build pipelines, lifecycle stages, segmentation logic, and contact data architecture.
• Maintain data hygiene and connect CRM to marketing, advertising, and analytics platforms.
• Build and manage email campaigns end-to-end—from brief to deployment.
• Plan and manage campaign calendars across multiple client accounts.
• Design and deploy automated workflows—lead nurture, onboarding, re-engagement, and more.
• Build client-facing dashboards and track CRM and campaign metrics.

Skills

CRM configuration

Campaign management

Automation workflows

Data hygiene

Dashboards reporting

Client communication

Question blockers

Tools

Pipedrive

GoHighLevel

HubSpot

ActiveCampaign

Klaviyo

Job description

AP - CRM Specialist | (Remote)

Salary: ₱50,000 - 100,000 monthly

Company: D2B • Job Type: Full Time Remote / Work from Home

Job Description

We are seeking a skilled and detail-oriented CRM Specialist to join our team at D2B. In this remote role, you will be responsible for managing, optimizing, and maintaining our CRM system to support sales and business operations. You’ll play a key role in configuring pipelines, automating workflows, ensuring data accuracy, and collaborating with cross-functional teams to drive efficiency and improve overall customer and sales processes.

Position: CRM Specialist

Salary: PHP 50,000 – PHP 100,000 (depending on experience and technical depth)

Working Hours & Conditions: Mondays to Fridays, AU/NZ business hours; 6:00AM to 3:00PM PH Time; full-time (remote)

Holidays: TBD

Responsibilities

• CRM Implementation & Configuration
• Lead end-to-end CRM setup, configuration, and optimization across client accounts
• Build pipelines, lifecycle stages, segmentation logic, and contact data architecture
• Maintain data hygiene and connect CRM to marketing, advertising, and analytics platforms
• Campaign Management
• Build and manage email campaigns end-to-end — from brief and template build through to deployment
• Plan and manage campaign calendars across multiple client accounts simultaneously
• Monitor performance and make data-led optimization decisions in real time
• Marketing Automation & Workflows
• Design and deploy automated workflows — lead nurture, onboarding, re-engagement, and more
• Build trigger-based automations tied to CRM stages, form submissions, and behavioral signals
• Test, QA, and continuously improve automation flows based on performance data
• Reporting & Dashboards
• Build client-facing dashboards and track key CRM and campaign metrics
• Produce regular performance reports with clear strategic recommendations
• Set up automated reporting workflows to reduce manual overhead

Requirements

Qualifications:

• Proven, demonstrable experience building CRMs, campaigns, and automations
• Previous agency experience — managing multiple client accounts simultaneously is non-negotiable
• Hands‑on CRM experience — Pipedrive strongly preferred, or equivalent (GoHighLevel, HubSpot, ActiveCampaign, Klaviyo)
• Strong working knowledge of automation logic, segmentation, and email campaign management
• Ability to build reporting dashboards and communicate results clearly to clients
• You ask questions, flag blockers early, and speak up — this is non-negotiable and you will be tested on it
• Quick, adaptable, and comfortable managing competing priorities at pace.
• Portfolio in building CRMs, campaigns, and automations is required

Bonus points:

• Middleware experience — Zapier, Make, or n8n
• Exposure to AI agent development or broader workflow automation

Benefits

• Competitive salary based on experience and skill set
• 100% remote role — work from home anywhere in the Philippines
• Paid local holidays aligned with the Australian business calendar
• Opportunities for training and professional growth
• Work directly with a supportive Australian team — no agency middleman
• Long‑term engagement with a stable and growing business