Anti-Money Laundering Quality Control

Tata Consultancy Services Limited; Taguig; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Tata Consultancy Services Limited is seeking a Quality Checker in the Philippines to review BSA/AML/OFAC alerts and investigations, ensuring accuracy and regulatory conformance with client guidelines. The role involves QC of analyst work, validating dispositions, and coaching team members.

You will maintain QC scorecards, support process improvements, and build expertise in AML/KYC/Risk management while meeting SLA expectations.

Qualifications

• Strong knowledge of AML Transaction Monitoring, KYC/CDD/EDD processes, SAR/STR.
• Understanding of AML-FATF/OFAC typologies and related regulatory requirements.

Responsibilities

• Conduct quality checks on AML alerts and investigations completed by analysts.
• Validate alert dispositions and supporting rationale.
• Review case narratives and investigation quality for regulatory compliance.
• Identify gaps and issues in suspicious activity detection and reporting.
• Provide feedback and coaching to analysts to improve quality.
• Maintain QC scorecards, error logs, and trend analyses.

Skills

AML Transaction Monitoring

KYC/CDD/EDD

SAR/STR reporting

Education

Graduate/Postgraduate in Commerce/Finance/Business

Tools

Actimize

SAS AML

Job description

Role Review : The Quality Checker is responsible for reviewing BSA/AML/OFAC alerts and cases against Bank/FI's highest risk procedural requirements, investigations, and case decisions performed by analysts to ensure accuracy, regulatory compliance, and adherence to internal policies and procedures.

The role plays a critical part in maintaining high-quality standards, minimizing compliance risk, and supporting continuous process improvement.

• To perform Quality Checking (QC) BSA/AML/OFAC alerts and cases against Bank/FI's highest risk procedural requirements, investigations, and case decisions of alerts and cases, ensuring adherence to client guidelines, regulatory requirements, and internal quality standards, while improving overall detection efficiency and accuracy.
• Validating process understanding of team members
• Performing QC (Random Sampling) for the team members
• Providing feedback and coaching; should be able to populate CTQ list and checklists for the analysts/makers
• Must be able to exercise discretion in the process of identifying problems/ issues regarding suspicious activity
• Establish and implement all customer screening and money laundering rules in covering all bank products
• Undertake other assignments as given by the Team Lead/Manager
• Develop domain expertise in AML/KYC/Risk Management
• Handling clarifications from analyst and doing quality review (whenever necessary)

Key Responsibilities:

• Conduct quality checks on AML alerts and case investigations completed by analysts
• Validate alert disposition (True Positive / False Positive) and supporting rationale
• Review case narratives, documentation, and investigation quality
• Ensure compliance with AML regulations (BSA, FATF) and client-specific SOPs
• Identify gaps, errors, and missed suspicious activities
• Provide feedback and coaching to analysts to improve quality
• Maintain QC scorecards, error logs, and trend analysis reports
• Participate in calibration sessions and process improvement initiatives
• Prepare MIS reports and highlight risk trends/escalations

Required Skills:

Domain Skills:

• Strong knowledge of (1) AML Transaction Monitoring (2) KYC/CDD and EDD processes (3) Suspicious Activity/Transaction Reporting (SAR/STR)
• Understanding of AML-Fraud typologies: Structuring / Smurfing, Layering, Muling, ATO-IDT-CNP etc., Unusual transaction behaviors; Good understanding of BSA-AML/FATF OFAC

Technical Skills:

• Experience with AML tools as in Actimize / SAS AML etc. industry specific tools

Proficiency in:

• MS Excel (reporting & analysis)
• Case management systems

Behavioral Skills:

• Strong analytical and attention-to-detail skills
• Coaching and mentoring ability
• Ability to work in SLA-driven environment

Educational Qualification:

• Graduate/Postgraduate (Commerce / Finance / Business or related field)

Preferred Professional Certifications:

• CAMS (Certified Anti-Money Laundering Specialist)
• ICA Certification

Experience Requirements:

• 4–6 years in AML / Transaction Monitoring / Fraud Operations
• Prior experience in Quality Checker's role preferred
• Key Performance Indicators (KPIs):
• Quality accuracy (%)
• SLA adherence

Eligibility Criteria:

• Minimum 18 months in current role
• No active disciplinary actions / warnings

Compliance Requirements:

• Adherence to Information Security & Data Privacy policies
• Ensuring confidentiality of customer and transaction data