Angeles-Based Field Collections Specialist – Negotiation

Billease; Angeles; Hybrid; PHP 201,000 - 357,000; Full time

Job summary

Billease is seeking a field collection specialist based in Angeles, Pampanga. The role involves contacting delinquent customers, assessing their situations, and proposing workable repayment solutions.

Willingness to conduct field visits and travel locally is essential. Ideal candidates should have negotiation and persuasive skills, be self-motivated and disciplined, and possess a valid driving license with a registered motorcycle.

Qualifications

• Strong negotiation and persuasive abilities.
• Self-motivated with discipline and goal orientation.
• Comfortable with fieldwork and travel as required.

Responsibilities

• Contacts delinquent customers to discuss account status.
• Inform and assess the customer's story and suggest a beneficial solution.
• Follow up on repayments promises from past due payments.
• Identify and escalate uncooperative customers to Legal.

Skills

Negotiation skills

Persuasive skills

Self-motivation

Discipline

Computer literacy

Digital literacy

Field work

Driving license

Job description

Billease is seeking a field collection specialist based in Angeles, Pampanga. The role involves contacting delinquent customers, assessing their situations, and proposing workable repayment solutions.

Willingness to conduct field visits and travel locally is essential. Ideal candidates should have negotiation and persuasive skills, be self-motivated and disciplined, and possess a valid driving license with a registered motorcycle.