Analyst (0-2 years working experience)

126 Northern Operating Srvs Asia; Manila; Hybrid; PHP 335,000 - 469,000; Full time

Job summary

Northern Trust’s Manila office is seeking an entry-level Operations Associate to support routine transaction processing within the Business Unit. The role emphasizes accuracy, timely delivery, and adherence to guidelines in a hybrid work setup.

You will develop professional skills through guided exposure, reporting tasks, and collaboration with supervisors to resolve issues and improve processes while maintaining high standards of service.

Qualifications

• A college or university degree with at least 12 months of relevant work experience.
• Good oral and written communication skills are required.
• Analytical and problem-solving skills are required.
• Working knowledge on MS-Excel.

Responsibilities

• Handle and process routine transactions for the Business unit.
• Identify and resolve problems within established guidelines.
• Produce and submit formal reports daily.
• Ensure timely and accurate processing of transactions under guidelines.
• Track SLA/KRA performance and support process improvements.
• Collaborate with supervisors and teammates to resolve issues.

Skills

Communication skills

MS Excel

Analytical thinking

Education

College or University degree

Job description

About Northern Trust

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.

Working Model

Hybrid

Key Responsibilities

• Under direct supervision responsible for handling and processing of routine transactions for the Business unit.
• This role is responsible for identifying and resolving problems within established guidelines.
• It (is) an entry level position with opportunity to develop professionally.
• Responsible for ensuring timely and accurate processing of transactions within established guidelines.
• Ensures day to day deliverables are met.
• Checklists are to be prepared and submitted to the next level on a daily basis.
• Handles resolution of issue, highlights issues to the supervisors/experts.
• Tracks trends within the daily deliverables (SLA/KRA) and work along with supervisor to enhance their processes / procedures knowledge.
• Responsible for identifying and resolving problems within established guidelines.
• Expected to use some initiative but refer more complex problems to supervisors/experts.
• Works effectively as a team member but also independently.
• Working towards becoming proficient in all areas of the job.
• Running and creating formal reports.
• Creating and executing function specific reports.
• Follows the incident/regulatory breach (operational risks) arising from processes reporting procedure with rigor.

Skills / Qualifications

• A College or University degree with at least 12 months of relevant work experience.
• Good oral and written communication skills are required.
• Basic Functional / Industry Knowledge is preferred.
• Analytical and problem solving skills are required.
• Working knowledge on MS-Excel.
• Working with us.

Working with Us

As a Northern Trust partner, greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to assisting the communities we serve!

We’d love to learn more about how your interests and experience could be a fit with one of the world’s most admired and sustainable companies!

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [e-mail].

We hope you’re excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

About Our Manila Office

The Northern Trust Manila office celebrated a decade of excellence in 2024. Through agility, resiliency, innovation and excellence, they have evolved into a dynamic hub with diverse capabilities and a thriving workforce of over 1,200 — driving meaningful impact and sustainable growth. Learn more. Looking for greater? You found it.

A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies.

Terms and Conditions Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), [phone] (Asia Pacific), 1800-425-0333 (India), [phone] (Europe, Middle East and Africa) and let us know the nature of your request and your contact information.

APAC/INDIA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

Canada EEO STATEMENT

Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance.

EMEA EEO STATEMENT

It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development.

USA EEO STATEMENT

It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Know Your Rights (U.S).