AML Team Lead

Tata Consultancy Services; Taguig; On-site; PHP 180,000 - 300,000; Full time

Job summary

Tata Consultancy Services Limited in Manila seeks an AML Team Lead to guide a team of analysts in monitoring, reviewing, and investigating suspicious transactions to ensure compliance with AML regulations and internal policies.

You will drive efficiency, quality, risk mitigation, and team performance while mentoring staff and coordinating with Compliance and MLRO to deliver timely investigations and reporting.

Qualifications

• 5–8 years of experience in AML/KYC/Transaction Monitoring
• Minimum 1–2 years of Team Handling experience in a BPS/Shared Services environment
• Experience in global banking processes
• Exposure to regulatory audits and compliance requirements
• Ability to work in shifts and fast-paced environments

Responsibilities

• Lead and manage a team of AML analysts handling transaction monitoring alerts.
• Allocate workload to meet SLAs, productivity and quality targets.
• Conduct regular team huddles, performance reviews and feedback sessions.
• Coach, mentor and develop team members for skill enhancement and career growth.
• Drive engagement and maintain team morale.

Skills

AML Transaction Monitoring

Financial crime understanding

Investigative reasoning

Team management

Decision making

Stakeholder management

Communication skills

Shift adaptability

Education

Bachelor's degree in Finance, Commerce, Business, or related field

ACAMS / CAMS / ICA certifications

Tools

Actimize

Mantas

Verafin

Job description

Direct Report: AML Analysts; Role Purpose - To lead and manage a team responsible for monitoring, reviewing, and investigating suspicious financial transactions to ensure compliance with AML regulations, internal policies, and global regulatory standards. The role focuses on driving operational efficiency, quality, risk mitigation, and team performance.

Job De ion:

1. Team Management & Leadership

• Manage a team of AML analysts working on transaction monitoring alerts.
• Allocate workload effectively to meet SLAs, productivity, and quality targets.
• Conduct regular team huddles, performance reviews, and feedback sessions.
• Coach, mentor, and develop team members for skill enhancement and career growth.
• Drive engagement and maintain team morale.

2. Transaction Monitoring & Case Review

• Oversee daily alert reviews generated from transaction monitoring systems.
• Ensure accurate and timely investigation of suspicious activities.
• Review escalations and complex cases before submission to Compliance or MLRO.
• Ensure proper documentation of investigations as per regulatory standards.
• Identify potential suspicious activity and ensure SAR/STR recommendations.

3. Quality Assurance & Compliance

• Ensure adherence to AML/KYC regulations (FATF, OFAC, EU, local regulations, etc.).
• Maintain high-quality standards and minimize errors in alert investigations.
• Conduct quality checks and implement corrective actions.
• Stay updated with regulatory changes and ensure team compliance.

4. Stakeholder Management

• Act as the primary point of contact for clients, compliance teams, and auditors.
• Provide regular updates on performance, risks, and issues.
• Collaborate with cross-functional teams (KYC, Sanctions, Fraud, etc.).

5. Performance & Reporting

• Track and report key metrics (SLA, TAT, productivity, quality scores).
• Analyze trends and identify areas for process improvement.
• Prepare MIS reports and dashboards for leadership review.

6. Process Improvement & Risk Management

• Identify process gaps and implement continuous improvement initiatives.
• Drive automation and efficiency initiatives where applicable.
• Mitigate operational risks and ensure adherence to internal control frameworks.

Required Skills & Competencies

Functional Skills

• Strong knowledge of AML Transaction Monitoring processes
• Familiarity with tools such as Actimize, Mantas, Verafin, or similar
• Understanding of financial crime typologies (money laundering, terrorism financing, fraud)
• Ability to conduct logical investigations
• Good understanding of banking or financial operations and systems

Leadership Skills

• Team management and people development
• Decision-making and problem-solving
• Conflict resolution and stakeholder management
• Experience in making quick, high quality decisions on complex issues
• Ability to work with concepts and with minimal assistance
• Ability to work equally well independently and within a team

Analytical Skills

• Ability to investigate complex transactional patterns
• Risk assessment and judgment capabilities

Communication Skills

• Excellent verbal and written communication
• Reporting expertise

Additional Competencies

• Excellent time management skills
• Experience working on discrete, time sensitive projects
• Proficient in Microsoft Excel, Word, and PowerPoint

Person Specification:-

• Highly motivated, driven, and dynamic
• Excellent presentation & communication skills
• Strong domain focus
• Should be comfortable in managing client visits
• Ensuring Information security for sensitive data
• Should be passionate in managing and testing for controls

Knowledge/Experience (Preferred):

• 5–8 years of experience in AML/KYC/Transaction Monitoring
• Minimum 1–2 years of Team Handling experience in a BPS/Shared Services environment
• Experience in global banking processes
• Exposure to regulatory audits and compliance requirements
• Ability to work in shifts and fast‑paced environments

Qualifications:

Bachelor's degree in Finance, Commerce, Business, or related field

Certifications preferred: ACAMS / CAMS / ICA