Amazon Vendor Central Lead: Growth & Operations

Neato Robotics; Manila; On-site; PHP 600,000 - 900,000; Full time

Job summary

Neato Robotics is seeking an Ecommerce Specialist – Vendor Central Expert to join our Manila-based team. You will serve as the internal SME for Amazon Vendor Central, guiding the Marketplace Team and cross-functional partners to implement growth initiatives, optimize catalogs, and resolve complex operational challenges.

You will analyze Vendor Central data, support inventory and catalog improvements, and help ensure compliance and best practices while coordinating with Supply Chain, Creative,

Responsibilities

• Serve as the internal subject matter expert for Amazon Vendor Central, providing guidance and best practices to the Marketplace Team and internal stakeholders.
• Partner with Senior Brand Managers to execute strategic initiatives and operational plans for assigned brands.
• Support the Marketplace Team with complex Vendor Central issues, troubleshooting, and operational escalations.
• Provide expertise on Vendor Central functionality, retail programs, catalog management, and Amazon policies.
• Assist with product launches, catalog updates, listing optimization, A+ Content, and Brand Store initiatives by ensuring Vendor Central best practices are followed.
• Analyze Vendor Central data and retail performance metrics to identify opportunities for sales growth, operational improvements, and risk mitigation.
• Support inventory-related initiatives by identifying trends in purchase orders, Instock Rate, Fill Rate, shortages, receive issues, and replenishment performance, while partnering with Supply Chain and Marketplace teams on resolution.
• Manage complex Vendor Central cases and coordinate with Amazon Support when advanced troubleshooting or escalations are required.
• Assist with Amazon compliance initiatives, Brand Registry coordination, operational troubleshooting, and retail readiness.
• Create Amazon Attribution links and support campaign measurement initiatives when applicable.
• Coordinate cross-functional projects with Creative, Advertising, Supply Chain, Operations, Finance, and Leadership to support business objectives.
• Maintain accurate project documentation and progress tracking within Monday.com and other project management tools.
• Develop and maintain SOPs, training materials, and documentation related to Amazon Vendor Central processes and best practices.
• Identify opportunities for process improvements, automation, and operational efficiencies across Vendor Central workflows.
• Stay current on Amazon Vendor Central updates, new features, retail programs, and marketplace best practices.
• Represent Neato professionally in all internal and external communications.

Job description

Neato Robotics is seeking an Ecommerce Specialist – Vendor Central Expert to join our Manila-based team. You will serve as the internal SME for Amazon Vendor Central, guiding the Marketplace Team and cross-functional partners to implement growth initiatives, optimize catalogs, and resolve complex operational challenges.

You will analyze Vendor Central data, support inventory and catalog improvements, and help ensure compliance and best practices while coordinating with Supply Chain, Creative,