Amazon Support Agent- Seasonal

Lexie; Makati; On-site; PHP 201,000 - 335,000; Full time

Job summary

A staffing and consulting company is looking for a Seasonal Amazon Support Agent in Makati. This role involves providing exceptional customer support, assisting with inquiries on orders, shipping, and account issues. No prior experience is necessary as training will be provided. Candidates must possess a High School Diploma, proficiency in English, and excellent customer service skills. Opportunities for flexible hours may be available during peak seasonal periods. Join the team to help enhance customer experience!

Qualifications

• Proficiency in English is required.
• Excellent communication and customer service skills are essential.
• Familiarity with Salesforce is desirable, but not mandatory.
• Familiarity with Salesforce.
• Ability to work in a fast-paced environment.

Responsibilities

• Provide customer support to Amazon customers.
• Resolve inquiries related to orders and shipping.
• Assist with account issues effectively.
• Maintain a positive attitude while handling challenging situations.
• Work in a fast-paced environment during peak seasonal periods.

Skills

Proficiency in English

Excellent customer service skills

Familiarity with Salesforce

Strong work ethic

Adaptability

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

On-site - Makati No Exp Required High/Senior High School Temp

Job Description

• Provide exceptional customer support to Amazon customers.
• Assist with inquiries related to orders, shipping, and account issues.
• Respond to customer emails and chat queries efficiently.
• Maintain a positive attitude while handling challenging situations.
• Work in a fast-paced environment during peak seasonal periods.
• Job Title: Amazon Support Agent - Seasonal
• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: No prior experience necessary; training will be provided.
• Skills and Competencies: Proficiency in English, excellent customer service skills, familiarity with Salesforce, and a strong work ethic.
• Responsibilities and Duties: Provide customer support, resolve inquiries, and assist in order management.
• Working Conditions: Flexible hours, potential remote work options, must adapt to a fast-paced environment.
• Qualities and Traits: Strong communication skills, patience, adaptability, and a positive attitude.

Working Location

Alorica, Inc.. L30, Alphaland Southgate Tower, Makati City, Metro Manila, Philippines,Makati,Philippines

Lexie Staffing & Business Consulting Company

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