Amazon Support Agent- Seasonal

Lexie Staffing co.; Marikina; On-site; PHP 201,000 - 290,000; Full time

Job summary

A staffing agency in the Philippines is seeking an Amazon Support Agent - Seasonal to provide exceptional customer support to Amazon customers. This role requires a high school diploma, proficiency in English, and excellent customer service skills. No prior experience is necessary as training will be provided. Candidates should possess strong communication skills and adapt to a fast-paced environment. Flexible hours and potential remote work options are available.

Qualifications

• No prior experience necessary; training will be provided.
• Strong communication skills and positive attitude required.
• Ability to adapt to a fast-paced environment.

Responsibilities

• Provide exceptional customer support to Amazon customers.
• Assist with inquiries related to orders, shipping, and account issues.
• Respond to customer emails and chat queries efficiently.

Skills

Proficiency in English

Excellent customer service skills

Familiarity with Salesforce

Strong work ethic

Education

High School Diploma or equivalent

Tools

Salesforce

Job description

• Provide exceptional customer support to Amazon customers.
• Assist with inquiries related to orders, shipping, and account issues.
• Respond to customer emails and chat queries efficiently.
• Maintain a positive attitude while handling challenging situations.
• Work in a fast-paced environment during peak seasonal periods.

• Job Title: Amazon Support Agent - Seasonal
• Educational Qualifications: High School Diploma or equivalent required.
• Experience Level: No prior experience necessary; training will be provided.
• Skills and Competencies: Proficiency in English, excellent customer service skills, familiarity with Salesforce, and a strong work ethic.
• Responsibilities and Duties: Provide customer support, resolve inquiries, and assist in order management.
• Working Conditions: Flexible hours, potential remote work options, must adapt to a fast-paced environment.
• Qualities and Traits: Strong communication skills, patience, adaptability, and a positive attitude.