Amazon Account / Catalogue Specialist

Fame Marketing, Inc.; Philippines; Remote; PHP 335,000 - 502,000; Full time

Job summary

Fame Marketing, Inc. is seeking an Amazon Account Specialist to join our remote E-commerce Operations Team. The role requires end-to-end Amazon Seller Central proficiency, keen attention to detail, and the ability to manage daily account operations, catalog issues, reporting, and process improvements from a home office.

Experience with Walmart Marketplace and eBay is a strong plus. The candidate should be comfortable with structured workflows, regular reporting in Asana, and collaborating with

Qualifications

• Minimum 2 years of hands-on Amazon Seller Central experience
• Strong knowledge of Amazon policies, catalog structure, and troubleshooting
• Experience managing complex catalog and account health issues
• Strong analytical and problem-solving abilities
• Excellent organization and attention to detail
• Ability to manage multiple priorities independently
• Walmart Marketplace and eBay experience is a strong plus

Responsibilities

• Create and manage product listings, including bulk uploads and updates
• Handle variation creation and updates, pricing, and inventory controls
• Manage catalog health and policy compliance
• Monitor performance, prepare daily Excel reports, and provide timely updates
• Coordinate with Seller Support, Account Health, and Catalog teams
• Oversee FBA shipments, shipping plans, and order fulfillment
• Utilize tools like Helium 10, Keepa, Jungle Scout for insights
• Prepare and share weekly performance reports via Asana

Skills

Advanced Excel

Data analysis

Process optimization

Problem solving

Attention to detail

English communication

Self-management

Tools

Asana

Microsoft Teams

Microsoft 365 Excel

Helium 10

Sellerboard

Keepa

Jungle Scout

Seller Sprite

Job description

Amazon Account Specialist

Fully Remote

Full-Time (40 Hours / Week)

Minimum 2 Years of Experience Required

Long-Term Collaboration Preferred

We are expanding our E-commerce Operations Team and looking for an experienced Amazon Account Specialist with strong operational, analytical, and problem-solving skills.

The ideal candidate should understand Amazon Seller Central operations end-to-end, be highly detail-oriented, comfortable working within structured workflows, and capable of independently managing daily account operations, catalog issues, support communication, reporting processes, and operational improvements.

Experience with Walmart Marketplace and eBay is considered a strong advantage.

Core Responsibilities

Amazon Account Management

• Product listing creation and bulk uploads
• Product updates via flat files/upload templates
• Variation creation and management
• Product listing optimization and review
• Category change requests
• Multi-marketplace listing management
• Amazon Global Selling operations
• Pricing management and monitoring
• Inventory and stranded inventory management
• Listing reinstatement and suppression issue resolution
• Shipping settings and shipping template management
• FBA shipment creation and shipping plans
• Fulfillment order creation
• Virtual bundle creation and management
• Uploading and managing product videos
• Promotions, coupons, deals, and Subscribe & Save setup

Compliance & Performance

• Account Health monitoring
• Policy compliance management
• Dangerous Goods / Hazmat classification management
• SDS documentation management
• Buy Box issue investigation and resolution
• FBA fee monitoring and optimization
• Reimbursement opportunity tracking
• Customer service management
• Case management and escalation follow-up
• Communication with Seller Support, Account Health, and Catalog Teams

Brand & Marketplace Support

• Brand Registry support
• USPTO-related brand application processes
• Product and competitor research
• Marketplace expansion support
• A+ Content coordination and enhancement

Data Analysis & Reporting

Advanced Excel Skills (MANDATORY)

Daily use of:

• Pivot Tables
• SUMIF / SUMIFS
• XLOOKUP / VLOOKUP
• Multi-platform performance tables

Candidates must be comfortable:

• Working with large datasets
• Identifying performance trends and operational signals
• Preparing structured reports and analysis
• Preparing detailed daily Excel performance reports
• Sharing reports and updates through Asana

Tools & Systems

Daily usage required:

• Asana — task management & reporting
• Microsoft Teams — internal communication
• Microsoft 365 Excel — advanced daily usage

Highly valued experience:

• Helium 10
• Sellerboard
• Keepa
• Jungle Scout
• Seller Sprite

Communication & Work Style

• Strong English communication skills preferred
• Fully remote work environment
• Full-time position (40 hours weekly)
• Flexible working hours aligned with U.S. business hours
• Comfortable with structured workflows and frequent reporting
• Self-managed, proactive, and solution-oriented mindset required
• Ability to manage multiple tasks simultaneously and deliver results on time
• Strong problem-solving and issue-identification skills
• Ability to proactively identify operational issues, elaborate important findings, and provide effective solutions
• Ability to work independently while maintaining high attention to detail
• Strong sense of ownership and accountability
• Actively use AI tools and the latest LLM technologies to improve workflows, increase operational efficiency, and support automation initiatives
• Stay up to date with global e-commerce, AI, and marketplace industry developments, continuously adapting and improving operational processes
• Contribute to workflow optimization, process improvement, and automation opportunities across marketplace operations

Reporting Structure

• Reports directly to the Account Manager and Director
• Daily task tracking through Asana
• Weekly performance reporting required

  Trial Period

  • Trial period up to 30 days
  • Initial evaluation typically completed within 7-10 days
  • Responsibilities expand based on proven performance

  Preferred Qualifications

  • Minimum 2 years of hands-on Amazon Seller Central experience
  • Strong knowledge of Amazon policies, catalog structure, and troubleshooting
  • Experience managing complex catalog and account health issues
  • Strong analytical and problem-solving abilities
  • Excellent organization and attention to detail
  • Ability to manage multiple priorities independently
  • Walmart Marketplace and eBay experience is a strong plus

  We are looking for long-term team members who are detail-oriented, proactive, analytical, and capable of growing with our operations team.