Call Center Associate | No Bpo Experience Required

Neksjob Philippines; Mandaluyong; On-site; PHP 268,000 - 335,000; Full time

Benefits offered by this job

Competitive salary

Health and medical benefits

Career growth opportunities

Friendly and supportive work environment

Job summary

A growing customer service team in Metro Manila is seeking motivated and customer-oriented individuals for an international account. The role involves assisting customers from various countries by expertly handling inquiries and delivering excellent service in English. Ideal candidates are high school graduates or higher, possess good English communication skills, and exhibit a positive, customer-focused mindset. The position offers a competitive salary with benefits and opportunities for career growth in a supportive work environment.

Qualifications

• High school graduate or higher (fresh graduates are welcome).
• Good to excellent English communication skills.
• Customer-focused mindset with a positive attitude.
• Basic computer knowledge and willingness to learn new tools.

Responsibilities

• Handle inbound and outbound customer calls, emails, or chats.
• Assist international customers with product or service inquiries.
• Provide accurate information and effective solutions to customer concerns.
• Maintain professional and friendly communication at all times.
• Document customer interactions and updates in the system.

Skills

English communication skills

Customer service orientation

Willingness to learn

Education

High school graduate or higher

Job description

We are looking for motivated and customer-oriented individuals to join our growing team for an International Account. In this role, you will assist customers from different countries by handling inquiries, resolving concerns, and delivering excellent customer service in English.

Key Responsibilities

• Handle inbound and outbound customer calls, emails, or chats
• Assist international customers with product or service inquiries
• Provide accurate information and effective solutions to customer concerns
• Maintain professional and friendly communication at all times
• Document customer interactions and updates in the system

Qualifications

• High school graduate or higher (Fresh graduates are welcome to apply)
• Good to excellent English communication skills
• Customer-focused mindset with a positive attitude
• Basic computer knowledge and willingness to learn new tools
• No experience required (training will be provided)

What We Offer

• Competitive salary + international account premium
• Health and medical benefits
• Career growth and promotion opportunities
• Friendly and supportive work environment

Start your career and grow with us! Apply now.