Air Import Operations Leader

Crane Worldwide Logistics LLC; Hinoba-an; On-site; PHP 480,000 - 840,000; Full time

Job summary

Crane Worldwide Logistics is seeking an Air Import Supervisor to lead end-to-end air import operations, ensuring timely processing and regulatory compliance. You will coordinate with airlines, overseas agents, customs brokers, and internal teams to maintain service excellence.

The role emphasizes accuracy in documentation, strong communication, and a proactive approach to resolve issues and support billing and records management.

Qualifications

• Bachelor’s degree in logistics, supply chain, business, or related field.
• 4–8 years of experience in air import operations within Freight Forwarding / Logistics.

Responsibilities

• Manage end-to-end Air Import shipments.
• Review import documentation (AWB, invoices, and records).
• Coordinate with airlines, overseas agents, customs brokers, and transport providers for clearance and delivery.
• Monitor shipment status and provide updates to customers and internal teams.
• Ensure compliance with import regulations, SOPs, and customer requirements.
• Handle shipment exceptions and support issue resolution.
• Maintain operational records and support billing activities.

Skills

Air import processes

Coordination

Customer service

Communication

Problem solving

Education

Bachelor's degree in Logistics / Supply Chain / Business

Tools

Freight management systems

MS Office

Job description

Crane Worldwide Logistics is seeking an Air Import Supervisor to lead end-to-end air import operations, ensuring timely processing and regulatory compliance. You will coordinate with airlines, overseas agents, customs brokers, and internal teams to maintain service excellence.

The role emphasizes accuracy in documentation, strong communication, and a proactive approach to resolve issues and support billing and records management.