Air Freight Operations Specialist

Deutsche Post; Philippines; On-site; PHP 350,000 - 650,000; Full time

Job summary

Deutsche Post in the Philippines is seeking a backend services professional to support one or more Air freight service line tasks, ensuring timely and accurate completion under standard operating procedures. You will be part of a larger team, share best practices, and contribute to continuous improvement while coordinating with stations, countries, or regions as required.

Key qualifications include MS Office proficiency, effective English communication, and exposure to ERP systems, with 0–3

Qualifications

• Bachelor's degree (any). A degree in logistics, management will be an advantage.
• 0–3 years of job experience from BPO or logistics domain – Preferred
• Air Freight experience will be preferred
• Good knowledge in MS office
• Effective English communication skills, written and verbal
• Exposure to working with Enterprise Resource Platforms (ERPs) - Preferred
• Good logical reasoning skills
• High level of customer centricity

Responsibilities

• Understand the requirements of the station’s / country’s documentation and ensure jobs are executed as per SOPs.
• Ensure department SLAs and all KPIs are met as per the delivery guidelines.
• Operate on the services according to the shifts, countries, or regions aligned.
• Deliver a high level of service quality through timely and accurate completion of services.
• Collaborate with colleagues to identify solutions, best practices, and opportunities to improve the service to business partners.
• Flag challenges in operations to the supervisor and business partner promptly.
• Coordinate with stakeholders for regular communication and flow of information as defined for the respective service.

Skills

MS Office

English communication

ERP exposure

Air Freight experience

Customer centricity

Logical reasoning

Education

Bachelor's degree (logistics/management advantageous)

Tools

ERP systems

Job description

Deutsche Post in the Philippines is seeking a backend services professional to support one or more Air freight service line tasks, ensuring timely and accurate completion under standard operating procedures. You will be part of a larger team, share best practices, and contribute to continuous improvement while coordinating with stations, countries, or regions as required.

Key qualifications include MS Office proficiency, effective English communication, and exposure to ERP systems, with 0–3