Air Freight Operations Specialist

Deutsche Post; Philippines; On-site; PHP 350,000 - 550,000; Full time

Job summary

Deutsche Post in the Philippines is seeking a back-end logistics specialist to support Air freight services across countries and regions, ensuring timely and accurate task completion. You will join a larger team, sharing best practices and driving continuous improvement.

The role emphasizes adherence to SOPs, meeting SLAs, collaboration with partners, and effective communication with stakeholders to maintain service quality.

Qualifications

• Bachelor's degree or equivalent; logistics/management degree an advantage
• 0–3 years in BPO or logistics preferred
• Air Freight experience preferred
• Proficient in MS Office
• Strong English communication skills (written and verbal)
• ERP exposure preferred
• Good logical reasoning
• Strong customer focus

Responsibilities

• Understand station/country documentation and ensure SOPs are followed
• Meet department SLAs and KPIs per delivery guidelines
• Operate services across designated shifts, countries, or regions
• Deliver high-quality service through timely and accurate completion
• Collaborate with colleagues to identify solutions and improvements
• Flag challenges to supervisor and business partner promptly
• Coordinate with stakeholders for regular communication and information flow

Skills

Air Freight experience

English communication

ERP experience

Logical reasoning

Customer focus

Education

Bachelor's degree (any)

Degree in logistics/management (advantage)

Tools

MS Office

ERP systems

Job description

Deutsche Post in the Philippines is seeking a back-end logistics specialist to support Air freight services across countries and regions, ensuring timely and accurate task completion. You will join a larger team, sharing best practices and driving continuous improvement.

The role emphasizes adherence to SOPs, meeting SLAs, collaboration with partners, and effective communication with stakeholders to maintain service quality.