AI-Driven VA for HVAC Admin & Support (Remote)

School Of Virtual Assistance (SOVA); Hinoba-an; Hybrid; PHP 838,000 - 1,256,000; Full time

Benefits offered by this job

Above-market base

Fully remote, long-term role

Direct line to client stakeholders

Opportunity to grow into higher-level

Job summary

Aidey is seeking a detail-oriented Process Support Specialist to provide remote admin support for US-based HVAC office managers. The role focuses on invoicing, documentation, and customer service tasks to enable managers to focus on higher-level work.

The position requires strong English communication, VA experience, and familiarity with CRM and AI tools. This is a fully remote, long-term opportunity with an AI-first toolkit and direct client contact.

Qualifications

• Experience supporting service-based businesses (HVAC, plumbing, electrical, etc.)
• Strong English communication skills (written and spoken)
• Experience as a Virtual Assistant, Admin, or similar role
• Experience handling permits, rebates, or documentation
• Familiarity with social media tools
• Hands-on experience using modern CRM platforms, task management tools, and AI tools to improve efficiency
• Highly organized with strong attention to detail
• Able to work independently and manage multiple tasks

Responsibilities

• Prepare and process invoices
• Submit warranty registrations and rebate documentation
• Manage administrative tasks and documentation
• Maintain accurate digital records
• Support office managers with daily operations
• Assist with customer service tasks when needed
• Help with basic social media content and scheduling

Skills

Service-based experience

Strong English skills

VA/Admin experience

Documentation handling

CRM familiarity

Social media familiarity

Highly organized

Independent work

Tools

CRM tools

Task management tools

AI tools

Job description

Aidey is seeking a detail-oriented Process Support Specialist to provide remote admin support for US-based HVAC office managers. The role focuses on invoicing, documentation, and customer service tasks to enable managers to focus on higher-level work.

The position requires strong English communication, VA experience, and familiarity with CRM and AI tools. This is a fully remote, long-term opportunity with an AI-first toolkit and direct client contact.